This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Discover how Emotional Intelligence can help you enhance your personal influence skills.

Adopt Strategies To Create And Maintain High Performance Teams, Embrace Change, And Manage Conflict Effectively

ILM Endorsed Leadership Effectiveness for Managers

  • Understand your preferences and those of your manager and team, and use this understanding to build effective working relationships, influence and persuade
  • Develop strategies to recruit and retain the best possible people for your team
  • Explore communication strategies, barriers to communication and relationship building, to increase your effectiveness when working with others
  • Discover effective techniques to agree your personal work objectives and those of your team, manage appraisal interviews and effectively coach, counsel and mentor
  • Learn how to take responsibility for your own personal development, and negotiate learning and development plans for you and your team
  • Explore the changing characteristics of today’s workforce and understand how to engage employees effectively
  • Discover how knowledge of the construct of Emotional Intelligence can help you enhance your personal influence skills
  • Understand how to create and maintain an environment that supports and nurtures high performing teams, through effective communication, motivation, conflict resolution and leadership
  • Explore strategies that will help you manage and implement change and innovation in your workplace
Overview

Benefits of Attending

For The Manager & Organisation

Recognise, harness, direct and develop your skills to successfully establish the groundwork for you to take on future middle and senior management roles

Learn about yourself, how you interact with and manage others, and gain a broad perspective of the imperatives of your organisation

Discover how to step up to the next challenge in a positive, proactive way

Shape emerging talent into excellent key managers for the future

Build your managers' management and leadership skills and expertise to take the to the pinnacle of their careers

View our upcoming courses

Next Courses

  • 13 March 2023 | In Person
    languageEnglish
    schedule4 days
    maps_home_workDubai, UAE
  • 13 March 2023 | Live Digital
    languageEnglish
    schedule4 days
    maps_home_workOnline
  • 09 October 2023 | In Person
    languageEnglish
    schedule4 days
    maps_home_workDubai, UAE
  • 09 October 2023 | Live Digital
    languageEnglish
    schedule4 days
    maps_home_workOnline
  • 04 December 2023 | In Person
    languageEnglish
    schedule4 days
    maps_home_workDubai, UAE
  • 04 December 2023 | Live Digital
    languageEnglish
    schedule4 days
    maps_home_workOnline
Jacqueline Klauer

MEET YOUR TRAINER

Jacqueline Klauer

Managing Director Future Link Consulting Pty. Limited.



Broadcast your abilities where you want, when you want.

Powered by Accredible, your Informa Connect Academy digital badge and certificate is an online display of your award, demonstrated skills and achievements.

We know many people proudly list their certifications on their online resumé and social media profiles, so we are offering this verification digitally for maximum visibility and recognition.

You will receive your certification after successfully completing your course, allowing you to display your achievement immediately.