Course Specific FAQs

The Leadership Effectiveness for Managers course is an ILM recognised leadership development programme designed to help managers adopt strategies for creating high-performance teams, managing conflict, and embracing change. It targets current and aspiring managers aiming to improve their leadership skills and team effectiveness. This leadership training for managers is practical and supported by comprehensive learning resources.

In this leadership effectiveness course, you will learn to understand your own and your team's working preferences, develop recruitment and retention strategies, improve communication and emotional intelligence skills, and effectively manage performance, change, and conflict. The course also covers coaching, mentoring, and how to lead high-performing teams. These outcomes contribute to improving leadership effectiveness in various organisational settings.

The course uses a practical, competency-based approach supported by ILM standards, integrating frameworks such as Emotional Intelligence, John Kotter’s 8-Step Process for Leading Change, and recognised performance management techniques. It combines interactive activities, assessments, and real-world applications to enhance executive leadership skills course participants’ learning. This approach ensures the programme is both practical leadership training and academically rigorous.

This ILM management leadership course is ideal for line managers, supervisors, team leaders, project leaders, shift leaders, trainee managers, assistant managers, and executives without formal management training. It suits professionals making the transition into management roles or those looking to formalise and enhance their leadership skills through a recognised leadership qualification.

Upon successful completion of the course and assessment with satisfactory attendance, you will earn an ILM-recognised leadership effectiveness certification and an Informa Connect Academy certificate. The course is CPD-accredited, offering up to 24 CPD points to support ongoing professional development. This certification validates your competence in leadership and management.

There are no formal prerequisites specified for this leadership effectiveness course, making it accessible to aspiring and current managers at various stages of their career. However, it is designed for individuals who have some managerial responsibilities or are preparing to take on leadership roles. Basic workplace experience will help participants gain the most from this practical leadership training.

The course is available in both in-person and virtual formats. In-person sessions include documentation, luncheons, and refreshments, while virtual learners receive soft copies of materials. Please download the course brochure for full details on timing and format.

This ILM leadership programme provides comprehensive learning resources that support delegates throughout the course, including questionnaires, coaching skills inventories, and practical exercises. The course is led by an experienced instructor and includes ongoing assessment based on in-class participation. Support also comes through detailed feedback and an action planning session to embed learning outcomes.

The course teaches strategic change management by using tools such as John Kotter’s 8-Step Process for Leading Change to help managers involve staff effectively and lead organisational transformation. Participants learn how to overcome barriers to change, manage individual and team responses, and embed innovation practices within their workplace. This course element is vital for improving leadership effectiveness in dynamic environments.

Participants gain practical leadership training in areas such as conflict resolution, effective communication, performance management, team building, coaching, and emotional intelligence. The course includes activities that develop assertiveness, active listening, and persuasion skills, preparing managers to lead diverse teams and solve workplace challenges effectively. These skills enhance both personal leadership impact and organisational success.

Informa Connect Academy is a global provider of certified professional training, offering expert-led courses in leadership, finance, HR, strategy, and more. As part of the FTSE 100-listed Informa Group, we deliver 1,000+ courses annually across in-person, live online, and digital formats, helping professionals and organisations upskill with confidence.

Informa Connect Academy delivers training across 15+ key sectors, including:

• Finance & Risk

• Human Resources

• Project Management

• Energy & Sustainability

• Maritime & Transport

• Technology & Innovation

• Leadership & Strategy

• Law, Procurement & Supply Chain

Each course is industry-relevant and globally certified, helping professionals upskill with practical tools for career growth.

Explore programmes by sector in our course catalogue or calendar.

Informa Connect Academy offers 1,000+ certified training programmes across in-person, live online, and on-demand formats. Courses cover leadership, finance, HR, strategy, operations, and more with CPD-accredited and university-backed options. Whether you're seeking flexible online learning or immersive classroom sessions in cities like Dubai, London, or Singapore, there’s a format to suit every schedule and career stage.

Our courses are led by senior certified trainers and former C-suite leaders with 15–30+ years of real-world experience. Faculty members are experts in their field, often working across Europe, the Middle East, Asia, and Australia. You’ll find bios and credentials for each trainer on the brochure, so you know exactly who’s leading your session before enrolling.

Most Informa Connect Academy courses are CPD-accredited or delivered in partnership with globally recognised organisations, including CIPD, PMI, NASBA, EFQM, WorldatWork and DMI. These accreditations ensure that our programmes meet international training standards and support your professional development goals. You can view the full list of accreditation and academic partners here.

Leadership effectiveness is the ability to influence, motivate, and guide individuals and teams to achieve organisational goals. For modern managers, this includes strong communication, emotional intelligence, self-awareness, and the ability to adapt leadership styles to diverse teams and changing workplace demands.

Explore how leadership effectiveness is developed through self-awareness and practical leadership frameworks on this programme.

Emotional intelligence enables managers to recognise and manage their own emotions while understanding and responding effectively to others. High emotional intelligence improves communication, builds trust, reduces conflict, and enhances employee engagement, leading to stronger team performance and collaboration.

Learn how emotional intelligence is applied to real workplace scenarios during this ILM-recognised course.

High-performing teams are built through clear objectives, trust, open communication, and strong performance management. Effective managers understand individual differences, encourage collaboration, and create environments where people feel motivated, supported, and accountable for results.

Discover practical techniques for building and sustaining high-performing teams on this programme.

Clear communication helps managers align expectations, manage performance, and influence stakeholders. Conflict resolution skills allow leaders to address issues constructively, turning disagreement into an opportunity for improvement, innovation, and stronger working relationships.

Develop advanced communication and conflict resolution skills through interactive exercises and facilitated discussion.

Leadership training equips managers with tools to engage employees, manage uncertainty, and implement change effectively. By understanding change management principles and employee dynamics, managers can maintain performance, encourage innovation, and guide teams through transition with confidence.

Download the course brochure to see how leadership effectiveness, change management, and performance leadership are integrated into this programme.