Bernice LimHead of Digital Product and Design at NewRezSpeaker
Profile
Bernice Lim is Head of Product and Design at Newrez, where she leads the convergence of product strategy, end to end digital experience, and UX design.
With a focus on turning emerging technology into real-world impact, Bernice champions the application of artificial intelligence to reimagine how financial services are designed, delivered, and experienced. Recognized as a 2024 HousingWire Tech Trendsetter and a 2026 HousingWire Women of Influence honoree, her work spans conversational AI, digital lending and servicing, and intelligent, personalized customer engagement, bridging the gap between technological possibility and practical business value.
Prior to joining Newrez, Bernice honed her product expertise as the Product lead for OnDeck’s Australian and Canadian businesses after a prior life as an attorney in corporate advisory and litigation practices.
Agenda Sessions
The Next Generation Mortgage CRM: AI, Automation & Personalized Borrower Engagement
, 10:30amView Session
