Charl Lombard

Chief Client Experience Officer at Goosehead Insurance

Speaker

Charl Lombard serves as Goosehead's Chief Client Experience Officer, bringing over 25 years of experience in leading large-scale business and digital transformations. Since joining Goosehead in 2024, Charl has been instrumental in driving innovation and enhancing organizational success by leading the company’s Enterprise Transformation and Service functions. His impressive career spans leadership roles at McKinsey & Company, PwC, and executive positions in both public and private corporations, including Sabre Hospitality Solutions and Info-Tech Research Group. Charl holds an MBA from the University of Cape Town Graduate School of Business and a BA from the University of Pretoria, and his expertise in at-scale transformation and commitment to client excellence are key to advancing Goosehead's mission to revolutionize the insurance industry.