Muna Al Khoori

Learning Unit Head - People and Performance at Department of Culture and Tourism

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Al Khoori stands at the forefront of learning and development innovation within the prestigious Department of Culture and Tourism (DCT). With over 19 years of dedicated service in government and semi-government entities, she has honed expertise in Emiratisation, Learning & Development, and External Relations.

In her role as the leader of the Learning and Development Head, Al Khoori is the architect of transformative initiatives that shape the future of DCT's workforce. She is the driving force behind the implementation and advocacy of the DCT Mentorship Programme, fostering a culture of mentorship and growth. Additionally, she oversees the Executive Coaching Programme, meticulously evaluating its impact on the organisation's goals and objectives, ensuring that DCT leaders are equipped for success.

Al Khoori's responsibilities extend far beyond mere oversight. She undertakes rigorous Training Needs Analysis, crafting tailored professional development plans that cater to the unique needs of DCT employees. Her leadership of the job rotation programme promotes internal mobility, enriching the organisation with diverse skillsets and perspectives.

Furthermore, Al Khoori expertly coordinates talent development activities, including the orientation programme for new joiners and student internships. Her unwavering dedication to enhancing employee satisfaction is evidenced by her success in elevating the new joiners' satisfaction rate to an impressive 92%, achieved through a strategic focus on the Orientation and Onboarding processes.