Day 1 - 3/19Wednesday, 19 March 2025 - ET (Eastern Time, GMT-05:00)

• Where are we with rental efficiency software?
• Property management under today’s economic climate
• How are you dealing with an increase in efficient bad actors in the cyberworld?
• How is AI playing a role in current property management strategies?
• Finding tenants and workers given the current immigrant climate
• Current recruiting, re-training and compensation trends

• Per unit operating costs: What is the real inflation you are expecting? How much in rent increases are you budgeting? Tenant renewals?
• What are you monitoring the most on the construction/rehab side?
• Where did the budget blow through your expectations last year?
• Managing renovations and repairs with the use of AI
• Are you planning for amenity upgrades?
• Budgeting for vacancy and turnover costs as you raise rent
• What kind of data driven decisions has AI been helping you with?
• Capex: When to spend and when to defer
• Operational expenses: Where are you budgeting the greatest increases?

Be in the room where it happens… Join your fellow property managers as they discuss saving money, increasing returns and managing personal as the real estate market continues to change. Don’t forget to bring your own questions to the table.

How can influential market players better support the growth of women in the real estate industry? To attract more women into the field and cultivate them as leaders, organizations must invest in targeted initiatives such as promoting visibility for female role models, offering leadership and mentorship training, and creating clear pathways for career progression. This small group meeting encourages an open dialogue about gender biases and embedding diversity as a core business value to transform the market into one where women can thrive and lead.

• Leasing-side operations: Is it more than answering phones?
• With the increase in efficiency how are you managing employees with more free time?
• Where does human oversight come into play?
• What new roles are being created by AI? What roles are being replaced?
• Best practices for AI use in marketing, advertising and key words
• How are you educating your team and yourself?
• The realities of implementation
• What is coming down the pike? How will your operation be changing in 3-5 years?

• What are your best practices for onboarding new marketing technologies and how do you measure their impact?
• AI & Technology: How are you taking advantage? How are you balancing with the human component?
• Off-hour inquiries and virtual tours: What is your strategy?
• Bridging the gap between marketing and property management
• When are you using tenant incentives? Which ones are most impactful?
• Existing tenant communications: What are you stressing? Are they re-upping?

• Cost vs. control: What does it take for the balance to slant towards third-party or in-house?
• National, Regional or Local Management: Which way to go?
• What are the key factors when choosing an outsourced manager?
• How much time do you give a third-party manager to turn things around?
• Leaving and on-boarding managers
• What do the best outsourced solutions have in common beneath the surface?
• Finding workers and labor shortage impact
• The argument for using multiple management companies in one market
• Incentives and performance: What do they look like?
• But I won’t do that…What are you keeping in-house no matter what?

• How much is too much?
• With rents at maximum how much more can you squeeze out of the tenant?
• Comparing class “A”, “B” and “C”
• Different demographics, different amenity expectations
• EV chargers: What is the ROI?
• Using facial recognition & other technologies for security and safety
• Are high ROI amenities the same ones that led to increase in tenant retention rates?
• Outside space, inside common areas and private space: Where should you be investing?
• What should be in your standard resident benefit package?

• How are you improving margins and ROI?
• How are you controlling costs while minimizing churn?
• What are some of your best practices for increasing operational efficiency that you would like to implement but haven’t been able to yet?
• How much does property management cost internally? Externally?
• Have you been going more conservative with expense/capex underwriting? What are your NOI assumptions?
• Preventive maintenance in tight times. Where does AI fit in?
• Improving data collection, communications, reporting and analysis & the technology out there to assist
• Managing a portfolio with performance tracking and AI

• What is your vacancy goal?
• What are the first things you do when you take over a neglected house or community?
• Making cash for keys work
• How much vacancy will you stand to raise rates?
• What is your strategy for low rent but dependable tenants who really can’t afford higher rent?
• Local Laws: When to evict? When can you evict?
• Strategies in markets with differing inventory levels
• Tenant screening enhancements
• How can you keep a human-first approach as technology becomes more enticing?