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FREQUENTLY ASKED QUESTIONS

If your question is not answered below, please contact our Customer Services team:

E: info@newaginternational.com

T: +44 (0)20 701 76957 


I am a sponsor/exhibitor, what happens next?
I am a sponsor/exhibitor, what happens next?

Our number one priority is to deliver you an outstanding virtual experience, resulting in more opportunities for networking, brand visibility and lead generation than ever before.  Your dedicated account manager will be in touch over the coming days to provide next steps and answer any questions you may have.  Should you have immediate questions, please contact: 

Jacqui French | T: +44 (0)20 701 76957 | E: Jacqui.French@newaginternational.com

Alexander Zenonos | T: +44 (0)20 7017 7742 | E: Alexander.Zenonos@newaginternational.com

I am a speaker on the agenda, what happens next?
I am a speaker on the agenda, what happens next?

Our Production team has already contacted all speakers to confirm participation for our virtual event.  Should you have any further immediate questions, please contact: 

Naomi Brooker | T: +44 (0)20 701 76471 | E: Naomi.Brooker@informa.com

Natalia Franca Rocha | T: +44 (0) 207 0177542 | E: Natalia.FrancaRocha@informa.com

How will the presentations be delivered in a virtual format?
How will the presentations be delivered in a virtual format?

All speaker presentations will be accessible from your computer, tablet or mobile device with a mix of live and pre-recorded sessions.  As a virtual attendee, you will be able to access all 30+ speaker presentations across all 3 tracks at your own pace. You will still be able to submit questions and get them answered by each speaker directly during the Live Q&S sessions. All presentations (that we have consent for) will be released as a PDF file shortly after the live stream. For 30 days after the event, the video presentations will be available on demand and the presentation PDFs will be available to download.


How will the virtual exhibition look?
How will the virtual exhibition look?

Our digital exhibition will be easy to navigate. Each Exhibitor & Sponsor will be showcasing their information and products on their individual page, providing a simple way for you to connect with relevant vendors and suppliers. 

Will I still be able to communicate with attendees, speakers and exhibitors?
Will I still be able to communicate with attendees, speakers and exhibitors?

Yes! We are finalizing our technology platform that will allow you to ask questions and discuss your challenges with all attendees, speakers and exhibitors. We will add that information here over the coming weeks.

What is the translation system?
What is the translation system?

An Artificial Intelligence (A.I.) machine translation system will be used.

A.I. translation builds the sentence in real time and results will vary depending on the clarity and speed of the speaker.

Translations based on AI technology may not be accurate and sometimes there may be some errors. Authors are not linked/ responsible for the translation content.

How will the Platform look?


Have a look to this short video to have an idea of how the platform will look like. It's very easy to use!

  • AI-Powered Recommendations
  • Schedule Meetings
  • Real time networking via virtual video chat with new connections and industry peers
  • View the full attendee list and make new connections before, during and after the event
  • Bookmark Sessions and Manage your time
  • Unlimited networking throughout the event with all speakers and attendees via group video connections and 1-2-1 scheduled meetings before, during and post-event