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PAP Conference 2024 – Patient Assistance & Access Programs
March 19-21, 2024
Pre-Conference Workshops on March 18, 2024Philadelphia Marriott Downtown | Philadelphia, PA


Below you will find information that will prepare you for the Hub and Specialty Pharmacy Models Hybrid Event. Please read carefully though each section, and let us know if you have any questions.


Karen Hanover
Mobile: 617-290-6113

Sponsorship & Exhibitions Coordinator

Chabelyz Mejia
Mobile: 774-407-5229

Speaker Coordinator

Allison Hale
Mobile: 857-202-1900


Exhibitors may not set up or tear down their booth outside of the specified times without approval from the Show Management.

Exhibitor Move In and Move Out

Exhibition set up hours:

Sunday, March 19th:  Afternoon (I will confirm the exact time when I send out the finalized information next week)


Exhibition break down:

Wednesday, March 22nd: Afternoon (I will confirm the exact time when I send out the finalized information next week)

Exhibit Hours

Monday, March 20: 7:00 AM - 6:00 PM

AM Break: 10:15 AM - 10:45 AM

Lunch in Exhibit Hall: 12:15PM-1:30PM

PM Break: 3:00 PM -3:30 PM

Networking Reception in Exhibit Hall: 5:00 PM - 6:00 PM

Tuesday, March 21: 7:30 AM - 6:00 PM

AM Break: 10:15 AM - 10:45 AM

Lunch in Exhibit Hall: 12:15PM-1:30PM

PM Break: 3:00 PM -3:30 PM

Networking Reception in Exhibit Hall: 5:00 PM - 6:00 PM

Wednesday, March 22: 7:30 AM - 6:00 PM

AM Break: 10:30 AM - 11:00 AM

Lunch in Exhibit Hall: 12:30PM-1:45PM

PM Break: 3:05 PM -3:35 PM

Networking Reception in Exhibit Hall: 5:05 PM - 6:05 PM

Thursday, March 23: 8:00 AM - 3:00 PM

AM Break: 10:35 AM - 11:05 AM

Lunch in Exhibit Hall: 12:20PM-1:35PM


Included with your booth space

Your Patient Assistance & Access Programs 2023 Exhibitor Booth Space:

Standard size booths will be set with: 

  • Booth Size: 10' x 10'
  • 8' High Backwall Drape Color: Black
  • 3' High Sidewalls Drape Color: Black
  • (1) Table with (2) Chairs 
  • Please Note: The Facility is Carpeted.

Not included with your booth space

Links to order items are NOT included in your booth package:

    • Please note: There will be complimentary WIFI available


Download Now

Patient Assistance & Access Programs adheres to the International Association of Exhibitions and Events® (IAEE) rules and regulations. 

Please download the above document and read through the IAEE guidelines to ensure your booth falls in line with the rules and regulations.

Certificate of Insurance

All exhibitors are required to have liability insurance of no less than $1,000,000 property damage, loss or theft and personal injury, naming Informa Connect, parent company of ACCESS US 2023, Philadelphia Marriott Downtown, and GES as additionally insured. All exhibiting companies must provide show management with a certificate of insurance.

More information regarding the Certificate of Insurance, which includes a sample, can be found by clicking the following link: COI DETAILS LINK

Please send Certificate of Insurance by March 13th to:

Additionally Insured Addresses: 

Informa Connect – parent company of ACCESS US 2023 : 240 Blackfriars Road London, SE1 8BU, UK 

GES National Service Center: 7000 Lindell Road Las Vegas, NV 89118 

Philadelphia Marriott Downtown: 1200 Filbert St, Philadelphia, PA 19107


You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure of how many passes you have used, or what is included in your package, please contact: Chabelyz Mejia

Pass Registrations are due no later than Friday, March 10th, 2023

Complimentary Passes

Instructions on how to register your complimentary passes will be communicated VIA email to the Main Contact for each company. If you have any changes to your registered passes after submitting, please contact: Chabelyz Mejia

Speakers will automatically be registered and do not count towards your complimentary booth pass allotment. See 'Speaker Passes' section for more information.

Speaker Passes

Please do not use your allotment of complimentary passes to register speakers.

Speakers will automatically be registered and do not count towards your complimentary booth pass allotment. If you have not submitted your speaker details, please send to our Speaker Ops: Allison Hale

Speakers will be contacted directly with further information about their participation.  

Additional Passes

If you need to register for additional conference passes over your allocation - this can be handled through delegate sales: Bilal Dilpazir


GES is in charge of Shipping to and from the event.  Below you will find information on shipping to and from the event.




Exhibiting Company Name, Booth #

c/o TForce Freight c/o Marano Truck Lines

9820 Blue Grass Road

Philadelphia, PA 19114

United States of America

Shipments should arrive on or between business days: Tuesday, February 14, 2023 - Wednesday, March 15, 2023

Warehouse receiving hours are: Monday - Friday, 8:00 AM to 4:30 PM; Closed 12:00 PM to 12:30 PM & Holidays.

*All inbound carriers must check into the warehouse by 2:00 PM to be guaranteed same day unloading. Loading docks become busy and cannot always accommodate late afternoon arrivals due to heavy congestion.


All exhibit materials must be sent in advance to the GES warehouse. Direct to exhibit site shipments will not be accepted at the Marriott Philadelphia / Downtown. The Marriott Philadelphia / Downtown does not have the capabilities to receive nor does it have adequate storage space for Exhibitor materials. Any materials shipped to the Marriott Philadelphia / Downtown will be consigned to GES and the exhibiting company will be billed the appropriate material handling charges by GES. Exhibitors may also be billed an additional receiving charge by the Marriott Philadelphia / Downtown for any items sent directly to the venue. For shipments inadvertently delivered directly to the facility, a late arrival surcharge will apply to each shipment not received within the deadlines.

Outbound Shipments Direct From Exhibit Site

Marriott Philadelphia / Downtown

1201 Market St

Philadelphia, PA 19107-2817

Outbound Shipment Dates: Wednesday, March 22, 2023 - 3:30 PM To 7:00 PM

Outbound carriers MUST be checked in no later than: Wednesday, March 22, 2023 – 4:30 PM


Carriers MUST pickup directly from facility post-show. Any materials remaining after move-out will be re-routed via GES Logistics and all related charges will be billed to payment information on file.


Patient Assistance & Access Programs 2023 DISCOUNTED ATTENDEE HOTEL ROOM BLOCKS

The event organizers have secured discounted room blocks for our conference attendees at the hotels. Please be aware that Informa Connect does not have a 3rd party hotel booking agency representing this event aside from the below links. If you are contacted to book accommodation by any agency this is not recommended, as they are unknown to Informa Connect and the hotel.

Please note: Discounted rooms are available up until the deadlines noted below or until sold out. Discounted Room Block expires on March 6th, 2023.

Please visit our Plan Your Visit page for full information including rates and links to make your reservations


Lead retrieval at the Patient Assistance & Access Programs Face to Face event is a part of your package at no extra charge.

The main contact for the booth will receive a link is to create questions for lead retrieval and access the leads your team collected after the event. Only the main contact will have access to it. After the event you will be able to download the leads into an excel sheet and email them to your team.

Your team will automatically have access to scan badges on site at the event through the ConnectMe app. An email will be going out to all registered attendees for the event with how to log into the ConnectMe app. Once they log in they will see the option to click on lead retrieval where they will be able to scan badges.


As Patient Assistance & Access Programs is a hybrid event, we will be running a virtual portion as well. The following video is from the training on how to edit your virtual booth. 

Your resource page includes the following opportunities:

  • Company Name
  • Company About Us: (required) Write a snappy header to let visitors know who you are. (max 150 characters)
  • Company Description: (maximum 1000 words)Company logo (400 pixels wide x 180 pixels high - JPG / PNG / EPS)
  • Videos: provide up to 10 different videos in mp4 format (HD Resolution: 1920x1080 or 1280x720, landscape) Videos over 500mb or 5min in length will fail to upload, so keep them short and interesting!
  • Documents: provide up to 10 PDF files that can be downloaded by attendees
  • Background Graphic for your page (OPTIONAL): image to increase your company branding on your page.  1250 x 150px; ABSTRACT- no text; JPEG or PNG
  • Thumbnail for Lobby of Sponsor Resource Page: 600 x 250px- ABSTRACT- no text; if you do not provide one, we will upload a generic event one for you


At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve. 

As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets. 


Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more


Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event. For more information and support, please contact Chabelyz Mejia


**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled  

Permitted Onsite

  • Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels 

  • The stand structure must be prefabricated and ready to assemble onsite 

  • Final adjustments to prefabricated pieces for fitting purposes is allowed 

  • Final coat of acceptable TVOC paints for repair purposes only 

  • Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable 

  • The use of LED lighting 

  • The use of recycled carpet, vinyl flooring, other floor coverings

Prohibited Onsite

  • The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite 

  • The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use 

  • Construction of any stand components from single use materials 

  • Building from scratch onsite of any stand core elements 

  • The use of incandescent light bulbs 

  • The use of non-recycled carpet, vinyl flooring, other floor coverings