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PAP Conference 2024 – Patient Assistance & Access Programs
March 19-21, 2024
Pre-Conference Workshops on March 18, 2024Philadelphia Marriott Downtown | Philadelphia, PA

Jill Pollander, RN, MSN
Vice President of Patient Services at National Organization for Rare Disorders (NORD)


Jill Pollander is the Vice President of Patient Services at the National Organization for Rare Disorders (NORD). As a member of NORD’s leadership team, she oversees NORD’s Patient Services Department including Patient Assistance Programs, Information & Resource Services and Clinical Trial Support. In this role she collaborates with many stakeholders in the rare disease space including patients, families, caregivers, advocacy & research groups, pharma and biotech. As a registered nurse, she has over 30 years of diverse professional healthcare experience, from the emergency department to long-term care with a specialty in pain management and palliative care, as well as work in academia and risk management and mitigation. Always a nurse regardless of role, Jill is a fierce advocate for patients and their access to appropriate care, treatment, and resources.

Agenda Sessions

  • Ensuring Patient Centric Care through Effective Communication and Relationship Building