Amy Brown

CEO and Founder at Authenticx

Speaker

Amy Brown is the Founder and CEO of Authenticx, a company transforming how healthcare organizations listen to and learn from the voices of patients. A social worker by training and a tech innovator by mission, Amy founded Authenticx in 2018 after spending two decades in healthcare operations and policy, where she saw firsthand how patient stories were getting lost in the noise of data. Her vision is clear: to use artificial intelligence not to replace people, but to empower them by helping healthcare organizations translate everyday patient conversations into strategic insights.

Under Amy’s leadership, Authenticx has pioneered “listening AI,” enabling some of the world’s leading pharma and life sciences companies to uncover meaningful patient insights, measure program impact, and humanize the role of technology in care. A globally recognized speaker, Amy brings both empathy and expertise to conversations about AI, innovation, and the future of patient experience.