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The Copay and Patient Services Congress
Advanced Copay Strategies and Comprehensive Patient Services: The Complete Support Strategy for Superior Outcomes
Unite copay innovation with patient service excellence across four strategic days. Explore cutting-edge copay and reimbursement strategies and patient support innovations and compliance frameworks to break down access barriers, enhance affordability and drive long-term adherence.
4 Days. 2 Tracks. The Complete Patient Support Strategy
Focus your stay with the 2-day pass or get the complete support strategy with the 4-day pass.
Track 1: Copay, Reimbursement and Access
Two dedicated days (November 17-18) of focused copay, reimbursement and access content – Key players in access and reimbursement are tackling the top-of-mind topics you want to discuss. Prepare to dive into:
The future of accumulators, maximizers and alternative funding programs
State-of-the-art copay technologies to enhance patient-centricity
Changing reimbursement dynamics and cross-stakeholder engagement
Program optimization for medical versus pharmacy benefit structures
Implications of PBM reform on copay program design
Track 2: Patient Support Services
Two dedicated days (November 19-20) of focused patient services content – The experts are coming together to discuss policy updates and share their strategic insights and technical expertise. Prepare to dive into:
Tailored compliance and operational content
Data-driven strategies that demonstrate program impact and maintain GTN
Automation and AI integration to enrich decision-making and personalize patient support
Complexities of the prior authorization process and best practices to simplify workflow and improve transparency
Innovative technologies and patient-centric approaches that are transforming direct-to-patient programs
Advanced Copay Strategies and Comprehensive Patient Services: Your One-Stop Conference for Access and Support Excellence
Powerhouse Programming: Igniting Innovation in Copay and Patient Support Strategy
A perfect blend of policy updates, strategic insights and technical expertise, benefit from an agenda that spans the entire patient pathway – from initial access barriers to long-term outcome success.
Customized content for copay, patient support, reimbursement, access, hub services and compliance professionals
Discover proven strategies to build cross-functional momentum, strengthen external partnerships and optimize every stage of the patient journey – from access to adherence
Empower your patient access teams to navigate the IRA, MP3 redesign, Medicaid changes, DOJ enforcement trends and more. Learn how to build compliant, sustainable patient programs that protect access and affordability
Gain practical frameworks for building scalable, tech-enabled programs that improve patient experience, lessen administrative burden and enhance brand value
Networking Nirvana: Where Connections Spark Transformation
Prepare to be energized, inspired and equipped with a lasting professional network across the copay and patient service sectors, connecting with leaders from Sanofi, Astellas, BMS, Kyowa Kirin, Teva, Vertex, Pfizer, Geron and so many others.
Benefit from the only pharma event on the market to unite the entirety of the patient support spectrum, from copay to compliance
Build strategic collaborations with peers, industry leaders and vendor partners, bringing real-world insights and practical solutions that drive measurable outcomes and future-proof operations
Stay ahead of change and engage with policymakers, legal experts and regulatory authorities shaping the drug pricing and access landscape
Audience-Centric Approach: Your Success is Our Priority
Tailored specifically for leaders in copay and patient services, gain practical, implementable strategies and solutions to optimize your access programs, driving tangible improvements in patient and business outcomes.
Customize your conference experience with a 2-day or 4-day pass, ensuring that you leave with actionable takeaways to revolutionize your copay and patient support initiatives. Two tailored tracks include:
Copay, Reimbursement and Access Strategies
Patient Services Strategies
Exclusive closed-door sessions to engage in candid discussion and strategic benchmarking on top industry challenges with executive industry leaders
Forward-thinking strategies on securing executive buy-in, elevating brand impact, building data infrastructure, implementing AI and automation and more
The Patient Journey Is Continuous – Your Strategy Should Be Too
Why choose the 4-day pass? Patient access doesn't stop at copay design or begin at hub enrollment. The 4-day pass enables you to:
See the Complete Picture:
Understand how copay decisions impact patient support operations and vice versa
Eliminate Silos:
Bridge the gap between market access strategy and operational execution
Maximize ROI:
Gain insights across the entire patient access continuum for $1300 less than attending two separate events
Exclusive Benefits You Can't Get Anywhere Else
Benefits available only with the 4-day pass:
Real Talk Roundtables
Interactive, round-robin format covering three critical topics:
- Accumulators, Maximizers and Alternative Funding Programs
- Prior Authorization workflow optimization
- Implementing Innovative Technologies and AI integration
AI Immersion: Lightning Pitch Showcase
Experience cutting-edge AI solutions transforming patient support programs through rapid-fire vendor pitches and live Q&A.
Patient Pathways Playbook
Your comprehensive reference guide capturing key takeaways, actionable insights and critical data from all 44 sessions, helping you implement learnings and share with your team long after the event.
Influential Leaders, Important Conversations, Powerful Partnerships – Patient Pathways is Uniting the Pharma Industry and Driving Innovation Through Expertise, Engagement and Connection
What can you expect?
Never Miss a Moment with Streamly
As a Patient Pathways delegate, you have complimentary access to our Streamly digital platform to view sessions on-demand for up to 12 months post-event. Catch up on anything you missed or re-watch your favorite sessions – It has never been easier to review conference content!
Please note in a minority of cases, speakers may request their sessions are excluded from this on-demand access. In addition, closed-door conversations are not available on-demand.
Get the Latest Event Updates
Engage Qualified Pharmaceutical Market Access Professionals!
Whether you’re looking to generate quality leads, showcase thought leaders, or reinforce your brand, collaborate with us to identify custom sponsorship opportunities to help you reach your business objectives.
To learn more about sponsorship opportunities, contact Karen Hanover at KarenH@informaconnectls.com
FAQs
What is Patient Pathways?
Patient Pathways is the leading patient access event in Philadelphia, with over 500+ attendees across four days. It combines the Patient Support Services Congress and Copay, Reimbursement and Access Congress into one comprehensive event and is the only event on the market covering copay, reimbursement and patient services.
How is this event structured?
Patient Pathways will take place across four days, running November 17-20, 2026 in Philadelphia, PA. November 17-18 will focus on copay strategy and November 19-20 will focus on patient services strategy.
What are my attendance options?
There are 2-day or 4-day passes available, allowing you to choose a focus area with the 2-day pass or gain the complete support strategy with the 4-day pass.
Who attends Patient Pathways?
Our event typically attracts professionals who work at pharmaceutical or biotechnology companies and have responsibilities in the following areas:
- Patient support, patient access, patient assistance and patient services
- Legal or compliance
- Market access or marketing
- Product launch or commercialization
- Pricing and contracting
- Product or brand manager
- Managed markets or managed care
- Copay operations, reimbursement and formulary
- Hub or specialty
Why attend?
Benefit from a unique opportunity to focus in on your specific needs or discover the complete support strategy for improved patient outcomes. Whether you're new to the field or a seasoned professional, our comprehensive sessions will provide essential insights into:
Understanding evolving legislation, enforcement trends and healthcare reform's impact on patient access programs and copay strategies
GTN Strategy – Balancing patient affordability with business profitability through strategic gross-to-net management and copay program design
AI and Digital Integration – Implementing next-generation technologies to elevate patient engagement, automate workflows and improve outcomes
Ensuring data privacy, HIPAA compliance and regulatory adherence across patient support programs and vendor partnerships
Navigating payer dynamics, formulary placement, medical vs. pharmacy benefit structures and emerging distribution channels