Lisa Montes

Associate Director, Market Access Services at Shionogi Inc.

Speaker

Transforming patient access requires more than strategy—it requires vision, operational discipline, and a relentless commitment to the people behind every program. Lisa Montes is a patient-access leader specializing in market access services, affordability programs, CRM optimization, and patient support. She leads HUB, copay assistance, free trial voucher, and patient assistance initiatives for launch brands, with measurable impact across her career including $15M in cost savings and a 30% increase in patient engagement. Lisa brings a practical, patient-first perspective on transforming access, improving operations, and leading cross-functional healthcare innovation.