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Next-generation patient services, support models and network distribution strategies to accelerate access and uptake.

Patient Services: Six strategies for optimizing cross-functional collaboration between compliance and access

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In the pharmaceutical industry, patient services and compliance teams work together, with an eye toward creating robust patient support programs. At some companies, these functions collaborate from the early stages of a product launch, uncovering customer needs and creating an outstanding patient journey. At other organizations, the relationship between Patient Services and Compliance can be more complicated.

For this whitepaper, Justine Hughes, Vice President, Archbow Consulting, spoke with four industry experts from compliance and patient services to learn more about how leading organizations promote better collaboration, communication, and patient outcomes:

  • Laurie Hughes, Head of U.S. Patient Services, Biogen
  • Rahul Khara, PharmD, Vice President, Legal and Chief Compliance Officer, Acceleron Pharma Inc.
  • Terence Milton, JD, Director, Ethics & Compliance, Managed Healthcare Services and Consumer Experience, Eli Lilly and Company
  • Michael Sanders, Market Access Strategy Lead, Orphan and Rare Disease, UCB

Click the Download Now button at the top of the page to download the whitepaper.

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