This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

Patient Support Services Congress
November 20-21, 2025
Hilton East BrunswickEast Brunswick, NJ

Amy Brown
CEO and Founder at Authenticx
Speaker

Profile

Amy Brown is the founder and CEO of Authenticx – the conversational intelligence platform that analyzes and activates customers’ voices at scale to reveal transformational opportunities in healthcare.  

Amy built her career as a rising executive in the healthcare industry, during which time she advocated for underserved populations, led and mobilized teams to expand healthcare coverage to thousands of Indiana residents, and learned the nuance of corporate operations.   

In 2018, Amy decided to leverage her decades of industry experience to tackle healthcare through technology. She founded Authenticx with the mission to bring the authentic voice of the customer into the boardroom and increase positive healthcare outcomes. In 2023, Authenticx was ranked No. 349 on the Inc. 5000 recognized as one of America and Indiana's fastest-growing private companies. 

Agenda Sessions

  • AI-Powered Patient Support – Build Your AI Maturity with Intelligent Automation

    11:30am