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June 15 - 17, 2021

Drive Operational Efficiencies, Optimize Compliance Frameworks and Enhance Patient Interactions to Maximize Access and Adherence

This dialogue driven meeting arms the industry with trends and next-generation approaches to patient services for optimal performance. Showcasing innovative discussions on access strategy, patient interactions, case management, compliance practices and more, this two-and-a-half-day event navigates a myriad and mounting level of compliance hurdles while strengthening and innovating patient-oriented programs.

What to Expect in 2021

Critical Regulatory Updates and Effective Strategies for Monitoring & Oversight
Critical Regulatory Updates and Effective Strategies for Monitoring & Oversight
  • Gain Insights from Government Perspectives on High-Priority Risks
  • Safeguard Transparency with Charitable Organizations
  • Revamp Your Compliance Program with Leading Strategies to Mitigate Risks
  • Compliant Frameworks for Nurse Educator Programs and Field Team Design
Novel Approaches to Program Architecture, Services and Operation Management
Novel Approaches to Program Architecture, Services and Operation Management
  • Measuring the Success of Patient Support Programs — Explore KPI’s, Data Visualization and Road Mapping
  • Navigate Innovation, AI, Changing Distribution Models and Market Mergers
  • Strengthen Overall Program Architecture — Explore Program Models and Sourcing Structure
Unparalleled Knowledge and Information exchange
Unparalleled Knowledge and Information exchange
  • Re-Imagine Patient Services — Trends to Watch
  • Benefit for Industry Level Setting and Benchmarking
  • Leverage Internal and External Relationships for Program Success

Who Should Attend

This in-depth congress will benefit bio/pharmaceutical company leadership. Directors of Patient Services, Patient Support Programs, PAPs and related compliance obligations, specifically executives with responsibility and oversight concerning...

  • Patient Services
  • Support Programs
  • Patient Assistance/Access
  • Compliance/Ethics
  • Pharmacy Services
  • SPP Strategy & Innovation
  • National Accounts & Trade
  • Managed Markets
  • Payer Strategy
  • Legal Affairs
  • Brand/Product Management
  • Market Access
  • Legal Affairs
  • Reimbursement
  • Channels/Distribution
  • Patient Advocacy

Connect and Network with Key Decision-Makers at Patient Support Services

Whether you’re looking to generate quality leads, showcase thought leaders, or reinforce your brand, collaborate with us to identify custom sponsorship opportunities to help you reach your business objectives.

For more information about custom opportunities to reach a qualified audience, please contact us here.

Regulatory Director


I highly recommend CBI's Patient Support Services Congress to anyone involved in commercial patient outreach programs. The content was current and relevant; the speakers were excellent, and the overall conference was well run and moderated.