Dana Sun

Associate Director, Patient Engagement & Patient Experience at Otsuka Pharmaceutical Companies (US)

Speaker

Dana Sun is a seasoned pharmaceutical professional with 16 years of extensive experience in research and development, marketing, and patient support. Currently, she plays a pivotal role at Otsuka Pharmaceuticals, where her primary focus lies in optimizing the patient experience during treatment.

Throughout her career, Dana has spearheaded groundbreaking initiatives to streamline patient care. By harnessing her expertise, she has developed and implemented patient CRM strategies, created essential materials, tools, and resources that significantly reduce both healthcare professional and patient administrative burdens.

Dana's academic achievements complement her practical knowledge. She holds an MBA from Carnegie Mellon University, which adds a strategic and business-oriented dimension to her skills. Additionally, she earned a Master's degree in Chemistry from Northern Illinois University, and her Bachelor's degree from Harbin Engineering University in China.

With her unique blend of scientific acumen and business prowess, Dana Sun continues to drive transformative change in the pharmaceutical industry. Her commitment to enhancing patient experiences and optimizing treatment journeys exemplifies her dedication to advancing healthcare standards for all.