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Patient Support Services Congress

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November 20-21, 2025
Hilton East BrunswickEast Brunswick, NJ

Heather Smith, PhD, RN, NNP-BC
Vice President of Clinical Operations at Valeris
Speaker

Profile

Heather brings vast experience in clinical support, nursing, and education to Valeris’s patient support programs. Before joining Valeris, Heather worked in the pharmaceutical industry, supporting a pediatric rare disease product. During her pharmaceutical tenure, she worked in clinical operations, medical affairs, pharmacovigilance, and hub operations. Heather holds a PhD and an MS in Nursing from Duke University. She is a board-certified neonatal nurse practitioner. Her bedside clinical experience covers the neonatal intensive care nursery, labor and delivery, postpartum, and well-baby/special care nursery. She continues to publish in peer-reviewed journals, serves on the editorial board of the Advances in Neonatal Care journal, and is a member of the Duke University School of Nursing Academic Program Advisory Board.

Agenda Sessions

  • Accelerating Patient Access through a Connected Ecosystem of Care

    9:30am