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Patient Support Services Congress
November, 2025
Philadelphia, PA

Kristen Baugher
Senior Product Manager, Patient Marketing at Mirum Pharmaceuticals
Speaker

Profile

Kristen Baugher is a dedicated Senior Product Manager specializing in patient and caregiver marketing for rare disease treatments, with a deeply personal connection to the work as a parent of a child with Alagille syndrome. She has developed and launched an ambassador program, bringing authentic patient and caregiver stories to the forefront to create meaningful connections within the community. Kristen has led numerous initiatives to create impactful educational resources that empower patients and caregivers with vital information. Her role includes partnering closely with advocacy organizations and engaging directly with patients and families, ensuring the patient voice is central to all initiatives. In addition, Kristen brings unique expertise as a peer support specialist, having worked in hospital settings to assist families navigating complex care journeys. Her background in motivational interviewing allows her to approach each interaction with empathy and understanding, actively collaborating with physicians, care teams, and families to develop comprehensive care plans that address the unique needs of each patient. With a commitment to supporting and empowering families through education, advocacy, and compassionate guidance, Kristen is passionate about making a meaningful difference in the rare disease community.

Agenda Sessions

  • Cracking the Code – High-Touch Support for Rare Disease Patients and Ultra-Rare Therapeutics

    3:45pm