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Patient Support Services Congress
November 20-21, 2024
Hilton Penn’s LandingPhiladelphia, PA

Susan Stein
at Patient Advocacy and Engagement Thought Leader


Susan is a tireless advocate for advancing patient care, especially in oncology and rare diseases where she has spent the past dozen years of her career. She will always bring the patient voice and insights to internal discussions and organizational decision making.

Susan has worked with the world’s most innovative companies to assist them in bringing therapies to market for underserved populations. With her heart in public health, Susan is driven to bring patient access, policy, education and disease prevention to these same discussions.

Susan holds strong ties to the academic community. She sits on the Dean’s Advisory Council at Drexel University’s School of Public Health where she meets regularly with the Dean and other board members to advance the issues of public health. She also was appointed to the Board of Directors for Global Genes, a tireless rare disease advocacy group. She also sits on the board of the prestigious NCCN Foundation. Susan is the author of the first ever patient guidelines for working with industry. In her many speaking engagements, she talks about healthcare in general and ethical considerations for patient groups when working with industry.

Susan is happily married and the very proud mom of two sons.

Agenda Sessions

  • Informa Connect and Chair Welcome Remarks

  • Establishing Trust and Elevating the Patient Experience

  • Chairperson Review of Day One

  • Chairperson Review of Day Two

  • Ask the Experts– Sneak Peek into the Future of Patient Support Programs