do you manage the performance of your teams in order to raise their
productivity to 90% of potential from the current US average of 45%?
is the 3rd in a five-part series on Human Capital Management
someone that you subsequently hired. Remember the sparkling eyes, the cocktail
party charm, the attack-dog ambition, the body language redolent with energy.
What happened to it?
you thought was sure material for a future CEO is now just like the rest of the
team, coasting. Instead of being the division's standard-bearer, they are now
settling for middle of the road performance, doing just enough to keep their
job, not enough to win the promotion you desperately want to give them.
anybody. And it doesn't have to be the way things is any longer.
themselves forward as a candidate for a job and is accepted for that job, the
entire process has been carried out at a superficial level. That's right, it's
as cosmetic as applying eyeliner to a face and expecting a fundamental change
of character to occur. The hiring industry is almost a fraud.
describing the skills and experience required. We then go and look for someone
who possesses the requisite skills. When we have a match we clap our hands and
hit them with an employment contract. Job done.
have realized is that beneath the surface of the candidate's skills and
experience lies something far more fundamental and important to their future
success. It's a layer of the mind in which is writ all of the deeply personal
drivers that fuel our ambition. We use expressions like 'life goals', 'what I'm
here for', and 'my purpose in life' to describe this layer. In Method Teaming
we call this layer our natural strengths and talents.
wild horses that want to pull us in a particular direction. They do not pull us
towards a particular career (such as engineering, accountancy, sales) but
rather indicate the way in which we want to apply that career. Natural
strengths and talents are like the tectonic plates of our psyche: they are
hidden, they are deep, they are formidable and they have now been uncovered.
revealed the hidden fields of our mind. More importantly, it is a science that
can be taught to anyone. It has catalogued, described and mapped the
complicated landscape of mankind's natural strengths and talents. Yet it is
able to reveal them in a visual form that anyone can immediately read and
recruitment decisions. But it can also be used throughout the duration of a
person's employment with their firm to ensure that whatever role they are
performing (and most of us change roles quite frequently within our
corporation, few people stay for ever doing the same job they were hired for) it
entirely tallies with the demands of their natural strengths and talents.
from 45% to 90%+ of potential.
strengths and talents, two astonishing things happen. The first is that our
productivity leaps up the scale. We approach each day with the same sparkle and
energy that we showed at our interview and we keep that energy through the day until
we go home.
Leiningen's ants eat a forest, ravenously. The second thing that happens is our
job satisfaction ratings soar as if someone lit the fuse. We look forward to our
next day's work as if to our favorite leisure pursuit. We enjoy what we do. The
wild horses are pulling us towards
our place of work not away from it.
productivity and satisfaction, that's when not only does overall performance rise
inexorably towards 100%, but your employees are smiling while they do it. If
you're a manager and you've brought about the changes that are behind that
drift to the top, you can honestly say you've managed performance. Job done.