Poll: What aspect of Customer Experience will be most important to the industry over the next several years?

What aspect of Customer Experience will be most important to the industry over the next several years?

We'd like to hear from you, the customer experience community, are any of these trends in the industry looming large on your horizon? Which and why? Join this LinkedIn poll to share your thoughts:

Our Total Customer Experience Leaders LinkedIn group is a great place to connect with the community and network with over 1,000 of your peers. Join us there today.