Delivered Digitally
2024 dates to be announced
FREQUENTLY ASKED QUESTIONS
We have answered the below frequently asked question for your convenience. Course content, format, and answers to FAQs are subject to change.
If you cannot find the answer to your question, please contact us at: ebdcustomerservice@ebdgroup.com
What is the format of this course?
This course will be held through a series of live sessions. Participation in all of the live sessions for the duration of the whole session is required to complete the course and earn the course certificate. There are no pre-recorded lectures or reading materials to watch prior to the live sessions.
When are the live sessions?
- Thursday, September 8, 10:00-13:30 ET
- Tuesday, September 13, 10:00-13:30 ET
- Thursday, September 15, 10:00-13:30 ET
How can I access the course?
The live sessions associated with the course will take place on Zoom. Live sessions will be recorded and posted to Moodle, the course software, within three business days.
When will I receive my log-on details for the course?
A member of our team will be in touch by September 17 with your joining details to access the online course platform.
How do I earn the course certificate?
By attending all of the live sessions for the duration of the session.
How do I access the certificate?
A member of the EBD Group staff will email it to you.
Can I join after the course start date?
No, but you can sign up here to indicate your interest in joining future offerings of this class.
Can I still take part if I’m away for part of the course run?
Students must attend all of the live sessions for the duration of the session to complete the course and earn access to the certificate.
How long can I access the live session recordings in Moodle?
Until November 5, 2021.