Professional Certificate in Negotiation Skills

Course Overview

Negotiation is an essential skill for today’s business executive. Effective negotiation requires a combination of tactics and psychology while remaining clear about your objective. This course will provide you with a set of practical skills and tools to help you become a highly effective negotiator who delivers improved results for your organisation, whilst creating superior business relationships and remaining true to your principles.

Benefits Of Attending

• Conduct highly effective conversations that uncover the maximum opportunity for a win-win outcome to negotiations
• “Read” other people and identify how they prefer to receive information and make decisions
• Deliver information in the most effective manner, using ethical procedures

Learning Objectives

• The keys to successful negotiation
• The PACE (Performance, Attitude, Competence, Execution) framework and what each of the elements mean in relation to effective negotiation
• Managing your emotions and mindset – being at the top of your game
• Planning and managing the negotiating process

Who Should Attend

This course will greatly benefit professionals at all levels and productively enhance their negotiation skills with customers, colleagues, partners, suppliers, and other parties. This includes, but is not limited to, those working in Business Development, Procurement, Purchasing, and Sales.

Certification Criteria

You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

• Satisfactory attendance: You must attend all sessions of the course. If, for any reason, you miss more than 2 hours of the course sessions, you will not be eligible to sit the course assessment
• Successful completion of the course assessment: Assessments will be ongoing and based on in-class participation and activities

Course Methodology

At the end of the course, participants will build a personal action plan that they will execute in the weeks following the course and agree a personal continuing development plan for discussion with their line manager.

Delivered by Sean

Sean has built successful long-term relationships with some of the world’s leading procurement organisations. As well as being personally trusted by clients for his knowledge and integrity, his training programmes are extremely popular with participants due to their interactivity and results focus.

Certified by CPD UK

The CPD Certification Service is an independent accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement