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Root Cause Investigation & Analysis

Master the art of identifying true root causes, eliminating recurring issues, and driving sustainable solutions through structured investigation, advanced analysis techniques, and stakeholder collaboration

Sign Up for Our Root Cause Investigation & Analysis Training

Drive operational excellence, prevent recurring failures, and deliver sustainable solutions through evidence-based root cause analysis

Course Overview

In today’s fast-paced and complex business environment, organisations face increasing pressure to maintain operational excellence, ensure compliance, and deliver consistent results. Failures, recurring issues, and inefficiencies can lead to significant financial losses, reputational damage, and even safety risks. The ability to identify and address the true root causes of problems is no longer optional; it is a critical competence for sustainable success.

This course equips professionals with the skills and methodologies needed to tackle organisational challenges effectively. By mastering structured investigation techniques, participants learn to differentiate between symptoms, contributing factors, and true root causes, ensuring that corrective actions address the core of the issue rather than superficial symptoms.

Learning Outcomes

  • Master Structured Investigation Techniques: Learn to systematically define problems, collect evidence, and analyse facts to uncover true root causes using proven methodologies
  • Apply Advanced Analytical Tools: Gain hands-on experience with models like 5 Whys, Fishbone diagrams, and Pareto analysis to prioritise and validate causes effectively
  • Enhance Stakeholder Collaboration: Develop skills to engage stakeholders, manage conflicting perspectives, and ensure transparency for accurate and trusted investigation outcomes
  • Design Sustainable Solutions: Create risk-prioritised corrective and preventive actions, leveraging tools like Risk Heat Maps and control mechanisms to prevent recurrence and drive continuous improvement


Download The Brochure

This course covers key topics like:

  • Principles of Root Cause Thinking
  • Structured Investigation Methodology
  • Advanced Cause Analysis Techniques
  • Preventive Actions and Control Mechanisms

Download the Root Cause Investigation & Analysis brochure for a detailed breakdown of the course content, structure, and certification benefits.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.

Bespoke training designed for your organisation only, combining traditional classroom setting, blended and online learning models

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    Is this course for you?

    Who Should Attend

    This course is designed for professionals who are directly involved in identifying, analysing, and resolving organisational challenges. It is ideal for individuals who lead or are part of teams responsible for investigating operational failures, quality issues, compliance breaches, or recurring inefficiencies. This course is particularly valuable for those who need to understand structured methodologies, advanced tools, and stakeholder collaboration to drive effective problem-solving and sustainable improvements.

    Certification Criteria

    You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

    • Satisfactory attendance: You must attend all sessions of the course. If, for any reason, you miss more than two hours of the course sessions, you will not be eligible to sit the course assessment
    • Successful completion of the course assessment: Assessments will be ongoing and based on in-class participation and activities

    LEARN MORE ABOUT THIS TRAINING COURSE

    Delivered by Nader

    Nader is a strategy and performance consultant who partners with senior leaders across government, finance, energy, and private sector organisations to turn strategic vision into measurable results. With a rare blend of analytical rigor, operational depth, and cross-sector experience, he helps clients navigate complexity, improve performance, and achieve sustainable impact.

    Run this course in-house

    Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement