Conference Day: 28 May 2024
Workshops: 29 - 30 May 2024
Balanced Scorecard Professional (BSP) Certification Boot Camp
Learn a systematic, nine-step methodology for building and implementing the Balanced Scorecard, based on the performance management theory developed at Harvard University and the Institute’s international Balanced Scorecard consulting experience
What's in store
Building The Balanced Scorecard
Using an organisational assessment to set vision, mission, and strategy
Identify customer groups and develop the Customer Value Proposition
Implementing The Balanced Scorecard
Aligning strategy and work throughout the organisation
Collect, verify, and validate performance data, transforming it into information
Getting Your Scorecard on Track
- Integrating the scorecard with other enterprise management and information systems
- Develop an action plan based on your organisation’s readiness
Evaluation To Assessment
Best practice and terminology review related to Steps One and Nine of the Nine Steps to Success™
Common evaluation and assessment challenges
Advanced Strategic Foundations Development
- Analysing, identifying, and correcting poor strategic foundation design
- Various pitfalls associated with poorly designed strategic themes and perspectives
Advanced Objective and Strategy Map Development
- Strategic objective and strategy map best practices
- How to facilitate the correction of poorly designed objectives and strategy maps
Led By Agnes Mouawad
Agnes, Senior Consultant, oversees a wide range of services mainly in human resource management, human resource restructuring, organizational design, strategy formulation and management, and performance management services.
She is a SHRM-SCP certified from the Society for Human Resources Management, which enables her to manage effectively a number of HR projects, including planning, documenting and implementing the recruitment, training and retention of talent processes as well as performance management and workforce planning processes.
Benefits of Attending
Learn a nine-step Balanced Scorecard methodology developed at Harvard University and the Institute’s international Balanced Scorecard consulting experience
Improve strategic focus, achieving better results while enhancing communication of the organisation's vision and strategy
Receive practical tools, including a Performance Scorecard Toolkit with step-by-step worksheets and a CD containing course materials and references
Who Should Attend
This workshop is recommended for executives, managers, planners, and analysts who are part of a Balanced Scorecard development team, and are seeking the best practical ideas for improving organisational performance.