Certified Business Process Associate (CBPA®)
Master core skills and techniques for organisational transformation, operational excellence.

What's in Store
Introduction to Business Process Management
Process Modeling
Process Analysis
Process Design
Process Performance Management
Process Transformation
Process Organisation
Enterprise Process Management
BPM Technology

Led by Rami Itani
Rami is a Partner at Vanguards Consulting, specializing in strategy execution, business process management, and organizational design. With experience at PwC and expertise in Balanced Scorecard, workflow optimization, and policy development, he helps organizations translate strategy into operations. A member of ABPMP, Rami has led transformation projects across industries, from banking to manufacturing.
Benefits of Attending
Gain a solid understanding of fundamental BPM concepts, including BPM core concepts
Apply business process modelling approaches and techniques, such as process analysis and design simulation
Analyse the significance of process performance management and its role in organisational transformation
Evaluate and implement change management techniques for effective process organisation and transformation
Create accountability structures essential for successful BPM implementation

Who Should Attend
This course is ideal for professionals looking to establish or advance their careers in business process management and organisational transformation. This includes, but is not limited to, BPM Practitioners, Project Coordinators, Operations Specialists, Graduates in Business Disciplines, Consultants in BPM, Business Process Analysts, Process Improvement Specialists, Quality Assurance Specialists, Workflow Coordinators to name a few.