Attendees
WHO SHOULD ATTEND
This innovative course has been specially designed for:
The course will also benefit those who have had little formal training in purchasing and negotiation who wish to consolidate their experience.
Those responsible for IT, computing centre management, data centres, systems management, computer services, operations, communications, network, user support, sales and services management, MIS, information centres, contract management and administration, technical support, help desk and service desk management
All users and customers of IT and telecommunications services wishing to optimise the value of services they receive from their service providers, hi-tech service vendors, software vendors, hardware vendors, application integrators
IT managers new to purchasing and negotiating IT services
Purchasing, sales and marketing managers, supervisors and staff taking up such appointments for the first time
COURSE REQUIREMENTS AND CERTIFICATES
Delegates must meet two criteria to be eligible for an Informa Certificate of Completion for a course:
1. Satisfactory attendance – Delegates must attend all sessions of the course.
Delegates who miss more than 2 hours of the course sessions will not be eligible.
2. Successful completion of the course assessment.
Delegates who do not meet these criteria will receive an Informa Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.