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Should innovation be restricted to products?

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In an article I was reading at at the Deccan Herald, they focused on innovation and where thoughts came from. Azim Premji looks at innovation as action, not only creativity and thoughts that bring up change and creativity in an organization. Innovation isn't limited to products either, innovation can affect business models, quality, productivity, service, financial discipline and employee attitudes.

So how are we suppose to take innovation from a thought to an action? Look at the environment you are providing for your employees. A culture needs to be created in your organization that provides an environment where they can have thoughts and creativity and develop them into actions.

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