Social Media Plans a Must for Businesses in '10

Vanessa DiMauro has a fascinating look at social media policies in her recent post on CustomerThink.com. DiMauro warns that a social media policy should be implemented across an organization as soon as possible. This will arm the organization with a set of procedures and policies that can keep everyone on the same page with regard to corporate communication. DiMauro offers a few tips on what to consider when formulating at social media plan.

Some questions to consider when formulating a plan:
What is your company culture like? Make sure that the social media policy reinforces company culture - an informal organization will have a different policy than, say, a government agency.