Solving Canada's property management crisis with smart access technology

Canadian property owners and managers are facing what Tarun Malik calls "the perfect storm" – rising operational costs, staffing shortages, and increasingly demanding residents, all while most properties lag behind in technology adoption. As VP of Sales for Canada at ButterflyMX, he has a front-row seat to how smart access control solutions are transforming the multifamily housing landscape.

At the Canadian Apartment Investment Conference, we had the opportunity to speak with Malik, who outlined the pressing challenges facing the Canadian property management sector and emphasized why adopting digital-first strategies is more important than ever. From mobile access solutions that eliminate physical keys to integrated smart ecosystems that provide unprecedented operational data, the shift toward technology isn't just about convenience — it’s a necessity for staying competitive in today’s market.

"Residents are now coming to expect this technology. It's no longer a novelty and more of an expectation," Malik explains, highlighting how tech amenities have become table stakes for attracting and retaining tenants.

Watch the full interview to learn:

• Why Canadian properties are particularly vulnerable to current market pressures
• How smart access control directly impacts NOI and property valuations
• What sets successful property tech implementations apart from failed attempts
• Practical steps property managers can take to future-proof their buildings

Don't miss expert insights on navigating the digital transformation that's reshaping Canada's multifamily housing sector.