The Marriott Marquis, Times Square,
New York
Exhibitor Manual
Information & requirements for exhibitors
Below you will find information and links that will prepare you for SuperReturn Energy 2023. Please read carefully through each section below and let Jacob know if you have any questions.
Key Contacts
Sales:
Kyla Fleischauer | kyla.fleischauer@informa.com
Operations:
Sponsorship/Exhibitor Operations | superreturn.us.operations@informa.com
Speaker Operations | superreturn.us.speaker@informa.com
Informa Connect is committed to improving diversity, equality and inclusion in every industry it operates in, through our agendas and specialist programmes to encourage a variety of demographics. We expect all our participants, exhibitors and sponsors to support this ethos. We will be asking all our stakeholders to take care when designing their stands, promotions and other communications to ensure that our events contribute to promoting equality in the industry. Please see these additional guidelines for all sponsor and exhibitor attendees.
Exhibiting Sustainably
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
Exhibiting Sustainably
EXHIBITOR SUSTAINABILITY CHECKLIST
Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more
BETTER STANDS
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event. For more information and support, please contact Jacob Brettle
MORE INFO ON BETTER STANDS - click here
**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled
Permitted Onsite
Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels
The stand structure must be prefabricated and ready to assemble onsite
Final adjustments to prefabricated pieces for fitting purposes is allowed
Final coat of acceptable TVOC paints for repair purposes only
Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable
The use of LED lighting
The use of recycled carpet, vinyl flooring, other floor coverings.
Prohibited Onsite
The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite
The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use
Construction of any stand components from single use materials
Building from scratch onsite of any stand core elements
The use of incandescent light bulbs
The use of non-recycled carpet, vinyl flooring, other floor coverings.
REMOVAL OF GIVEAWAYS AT SUPERRETURN ENERGY
n keeping with our sustainability aims at SuperReturn Energy we are asking that exhibitors do not provide handouts at this event and we would like all of our exhibitors to embrace this sustainability goal with us.
In order to assist with this, and remove the need for handouts, SuperReturn will provide QR codes to exhibitors that can be shown on your stand – these can be used for people to download materials such as white papers or brochures, or to simply share their details with you. SuperReturn's lead generation system will be provided to you to upload these materials, track leads and make notes.
Please contact us if you have any questions about this at all.
COMPULSORY HEALTH & SAFETY
If you have a free build stand you must read the rules here and return stand plans, risk assessments, method statements and a copy of the insurance certificate before permission to build is given.
HEALTH & SAFETY
As an exhibitor it is essential that you read the Health & Safety Rules and Information Pack.
- All participants must comply with the legislation contained in the Occupational Safety and Health Act of 1970 (OSH Act) governed by the state of New York.
- As an employer, it is your responsibility to ensure any staff/third party contractors comply with the legislation as well as the Exhibitor Health & Safety Rules as agreed upon in your contract.
- When lifting, test the load for weight, if it’s too heavy or awkward, seek assistance.
- Please see New York Marriot Marquis Venue Emergency Procedures here.
SHOW GUIDELINES & SECURITY ADVISORY
Click here for more information on Show Guidelines & Security
Please note that Show Management cannot assume any responsibility or liability for lost, damaged, or stolen property.
Show Dates & Times
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
Please note: these times below may change – you will be informed closer to the event if this is the case.
Exhibitor Move In
Monday, November 11
Timings tbc
SuperReturn Energy 2024 Show
Monday, November 11
Exhibitor Move Out
Monday, November 11
timings tbc
*Exhibitor Move Out begins once all attendees are off the show floor. Exhibitors must wait until 3:00pm to begin packing up or dismantling any portion of their display.
Exhibit Space
Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your 8' x 10' space. The Organisers reserve the right to move any items outside the boundaries of your allotted space.
The following are provided for all standard exhibition stands:
- 8' High Backwall Drape Color: White
- 3' High Sidewalls Drape Color: White
- One ( 1 ) 6' Black Skirted Table
- Two ( 2 ) Black Plastic Contour Chairs
- One ( 1 ) Wastebasket
Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have public liability insurance to cover your attendance at the event.
Order Forms & Deadlines
SPONSOR INFO FORMS
Please complete the Sponsor Profile Form ASAP, so show management is aware what you plan to do at SuperReturn North America.
Deadline: ASAP
ADVANCED SHIPPING
Advance Shipment to GES Warehouse
Start Date: TBC
Last Day: TBC
Please note: the New York Marriott Marquis will not accept any direct shipping.
SHIP TO VENUE
If you would like to ship directly to the venue, you need to ship to the FedEx Office on-site at the New York Marriot Marquis.
Please schedule your shipment(s) to arrive four days prior to the event start date to avoid additional storage fees.
New York Marriot Marquis FedEx Office Opening Hours:
Mon - Fri: 7:00 am - 7:00 pm.
Sat: 8:00 am - 5:00 pm.
Sun: 8:00 am - 5:00 pm.
BOOTH ORDERS
If you require graphics, booth furnishings, A/V equipment, or additional electrical services (including adapters and extension leads), these must be provided by the exhibitor or alternatively these pieces can be ordered for additional costs through GES.
ALL ADAPTERS & EXTENSION LEADS MUST BE PROVIDED BY EXHIBITORS. INFORMA CONNECT WILL NOT BE ABLE TO PROVIDE THESE ON SITE.
Deadline: TBC
HOTEL ROOM BLOCK
To arrange accommodation please go to the Room Block Link page.
Demand for rooms can be very high, so please book early to avoid disappointment. SuperReturn North America takes no responsibility for hotel reservations.
Informa Connect does not have a third party hotel booking agency representing this event aside from the above link. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa Connect, Super Return North America and the hotel.
Deadline: TBC
REGISTRATION
Staff Badges
If you have completed the Sponsor Info Form, your logistics lead would have received an email from VISIT (our registration partner) to login into the registration portal. On this portal you can register your staff, please see here on how to register your staff coming onsite to SuperReturn North America 2024.
Complimentary and Discount tickets
Please refer to your contract for the number of complimentary and discount tickets are included with your sponsorship package. Your logistics lead will receive an email from VISIT (our registration partner) explaining how to register the complimentary passes.
Discount codes will be sent to the logistic lead via email and must be registered online using the provided codes.
INCLUDED PASSES
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, Visit Connect, to register your allotted passes for the event.
Speakers will automatically be registered, please do not use your allotments to register speakers.
The SuperReturn speaker co-ordinator will be contacting all speakers directly with further information about their participation.
ADDITIONAL PASSES
If you require additional passes, please contact us who will be able to share a booking link.
LEAD SCANNING
SuperReturn are partnering with Visit Connect as the registration and lead retrieval tool for the event.
Visit Connect puts the success of the show firmly in the palm of your hand. Using their own smart device, exhibitors can verify, rate, prioritise, monitor, and respond to leads in real-time, from the show floor or remotely from a team member at your office.
Scan a visitor badge with Visit Connect immediately to:
•access contact data,
•add notes, voice memos and photos
•answer pre-set questions,
•set follow up instructions,
•even immediately contact the lead
Find details here of how Visit Connect will work for lead generation.
Login details will be sent to the primary contact in due course along with further details on how to use the system.
Show Dates & Times
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
Please note: these times below may change – you will be informed closer to the event if this is the case.
Exhibitor Move In
Monday, November 11
Timings tbc
SuperReturn Energy 2024 Show
Monday, November 11
Exhibitor Move Out
Monday, November 11
timings tbc
*Exhibitor Move Out begins once all attendees are off the show floor. Exhibitors must wait until 3:00pm to begin packing up or dismantling any portion of their display.