The responsibility of the industry to the end user

Firms within the wealth and investment industry are, at their core, people businesses. Therefore, it is vital for organisations to ensure that decisions are being made to serve the end user in an efficient and satisfactory manner. The industry as a whole have a responsibility to their end costumers they need to keep at the forefront of their mind.

Marie Dzanis, CEO and Head of Asset Management, EMEA at Northern Trust Asset Management, discusses the challenges of today for the wealth and investment industry, the importance of evolution within the industry and the responsibility firms have to their end customers.

Recorded at IMpower Incorporating FundForum 2022.

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