Exhibitor Manual 2024
Below you will find information and links that will prepare you for TIDES Europe 2024. Please carefully read through each section below and let Jade Monks know if you have any questions.
Key Contacts
Sales
Jennifer Wickett | +1-212-600-3452 | Jennifer.Wickett@informa.com
Michael Moriarty +1-646-895-7412 | Michael.Moriarty@informa.com
Operations
Jade Monks | +44 20 8052 2061 | jade.monks@informa.com
Share With Your Network
Let your network know that you will be sponsoring/exhibiting at TIDES Europe via the link below. This will create a custom banner and text for you to post and will offer your network a 10% discount! Click HERE to share
Key Deadlines and Suppliers
Key Deadlines and Suppliers
Event Schedule
Exhibitors may not setup or tear down outside of the specified times without approval from show management.
Exhibitor Move In and Move out
Exhibition Set Up
Monday 11th November
Space Only (12sqm) - 12:00 - 23:30
Shell Scheme (6sqm) - 13:00 - 23:30
Tuesday 12th November
All Exhibitors - 13:00 - 15:00 - *Decorative Set Up Only*
Exhibition Breakdown
Thursday 14th November
All Exhibitors - 16:00 - 21:00
Important Notice: All exhibitors must not begin breakdown before the final networking break. Please ensure when organising travel arrangements at the end of the event that enough time has been allocated to breakdown the booth.
Exhibit Hall Hours
Day 1 - Tuesday 12th November
15:00 - 18:30
Afternoon Break - 15:00 - 15:30
Drinks Reception - 17:00 - 18:30
Day 2 - Wednesday 13th November
9:00 - 16:15
Morning Refreshment Break - 9:35 - 10:15
Networking Lunch - 12:20 - 13:25
Afternoon Refreshment Break - 15:30 - 16:15
*Offsite Drinks Reception - All attendees registered for TIDES Europe are invited to an offsite drinks reception. No sign up is required and transport from the venue is included. More details to be released.
Day 3 - Thursday 14th November
9:00 - 16:00
Morning Refreshment Break - 9:35 - 10:15
Networking Lunch - 12:20 - 13:25
Afternoon Refreshment Break - 15:30 - 16:00
*** this is subject to change, you will be sent the final timings closer to the event
Your Booth Space
To view the floorplan, please click here
If you need to confirm your booth size please reference the floor plan or contact your operations manager.
6 Sqm - Shell Scheme
All 6 sqm exhibitors are given a shell scheme booth. This includes:
- 1 x 3000w Single Socket Outlet
- Navy Carpet
- Furniture (1 x square bistro table with 2 chairs white) OR (1 x rectangular table with 2 chairs white).
- Baby Blue Fascia Board with company name & stand number printed on white font.
*per Shell Scheme Stand.
To customise and confirm your order, please go to the EESL portal link below for additional electric, stand fitting, carpeting, graphics and furniture.
www.eventexhibitions.co.uk/login
Show Reference Code: TIDESEUROPE2024
Order Deadline Date: Thursday 3rd October
Any orders placed after this date will be subject to a 20% late order surcharge.
If you have any queries regarding any orders for your stands, please contact EESL on +44 (0) 1933 224127 or orders@eesl.ltd and we will be able to assist you.
12 Sqm - Space Only
All 12 Sqm Stands are allocated a Space Only Stand. If you would prefer to have Shell Scheme please contact your operations manager.
Included in space only stands:
- 1 x 3000w Single Socket Outlet
- Navy Carpet
- Furniture if required: (1 x square bistro table with 2 chairs white) or (1 x rectangular table with 2 chairs white).
Regardless on if you are having EESL build your stand, we kindly ask you confirm your stand and if you require your carpet and furniture via the EESL portal.
www.eventexhibitions.co.uk/login
Show Reference Code: TIDESEUROPE2024
If you are wanting to have a bespoke stand, our contractor EESL are able to provide a full design and build service. Click here for more information.
Rigging is available, for more information please contact your operations manager.
***PLEASE NOTE: stand plans must be provided to operation manager for all space only exhibits.
Not Included With Your Booth
The CCH Webshop is open to order additional items for your booth. This includes:
- Booth Security
- AV Hire - If you are wanting to mount a rented TV on your stand, please notify Jade Monks
- Plants
- Additional Cleaning
- Waste Disposal
- Additional WiFi & Hard Wired Internet Lines**
**Please note the exhibition hall will have WiFi available for all attendees and exhibitors.
Link to order - Request access here
Catering - the venue does not allow you to bring your own catering to your stands. If you have any queries in regards to this please contact Jade Monks
Shipping
Kühne + Nagel are the venue's official freight forwarders and handling contractor for TIDES EU 2024.
Please get in touch with Kühne + Nagel to order and notify of your shipment by the Monday 14th October.
Exhibition Tariff - International
Delivery Address
Kühne + Nagel
c/o TIDES Europe
Hall H1-4
**exhibitor name** / **booth number**
Messeplatz 1
20357 Hamburg
Notify: customer.event@kuehne-nagel.com
** Please remember to organise your return shipment
Pass Registration
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact Jade Monks
Exhibitor/Booth passes are for the Exhibition Hall only, and Main Conference/Delegate passes allow access to the Exhibition Hall and Conference sessions.
Complimentary Passes
The primary contact from each company will receive a unique activation link and details of how to create an account on our registration portal, Visit Connect, to register your complimentary Main Conference and Booth Staff passes for the in-person event. All in-person passes will be automatically registered for the virtual platform.
Instructions
- Click on your unique link; an access code will be sent to your email address. (only the primary contact's email address will be given access)
- Click TIDES Europe 2024 under the Events area
- Then click TEAM on the left-hand side navigation bar and there you can register your complimentary passes
Please Note:
Speakers will automatically be registered, please do not use your Main Conference and Booth Staff passes to register speakers. The TIDES Europe Speaker Coordinator - Joan Awana. (joan.awana@informa.com) will be contacting all speakers directly with further information about their participation.
Additional Passes
e're excited to extend a special 10% to your colleagues and clients for TIDES Europe 2024. This offer applies to the Main Conference Pass and the Main Conference + Workshop Pass. This link will have the discount automatically applied: https://informaconnect.com/tides-europe/purchase/select-package/?vip_code=SPONSOR10
Exhibitor's are allowed to purchase a maximum of one additional exhibition pass. Please contact Jade Monks, for the link to purchase.
Lead Retrieval
Lead Retrieval will be available through Visit Connect to all exhibitors and sponsors at no extra charge.
Lead Retrieval Setup
This is done via the same portal as pass registration. Your main company contact can login to the dashboard and you will see the options "TEAM", "QUESTIONS" and "LEADS" on the left hand side:
- Team - register your colleagues attending the show and they will automatically be setup to scan badges onsite to create your leads.
- Questions - add an unlimited amount of qualifying questions for your leads
- Leads - this will show a comprehensive, real-time list of leads from your entire team onsite
These can be downloaded post-event as a .csv spreadsheet. You will receive an email 2 weeks before the show on how your team can access lead retrieval through their personal devices via the ConnectMe app.
Post Event
Our team will follow up post-event with a link to your ALCHEMY dashboard, showing a comprehensive list of your leads. Click here for more info on the ALCHEMY Dashboards
Exhibiting Sustainably
At Informa Connect, we have an ambition to become a champion of sustainability within our business and across the specialist markets we serve.
As part of our FasterForward programme, we have committed to a series of specific and ambitious goals and activities that, over a five year period, will help us become an ever more sustainable, high impact business while supporting and accelerating change in our markets.
EXHIBITOR SUSTAINABILITY CHECKLIST
Firstly we have put together a useful checklist for you to follow on how you can exhibit at our event more sustainably - click here to learn more
DONATION ROOM
We will be offering a donation programme where you can offer any unwanted items/giveaways after the show - more information to follow.
BETTER STANDS
Through our commitment to the evolution of the exhibitions industry, we aim to ensure that we are delivering the best possible experience for our customers. We believe that by moving away from the use of disposable exhibition booth we will improve the ease, quality, safety and sustainability of the exhibitor experience at our events. Therefore, as part of event regulation we ask that exhibitors do not use disposable booth. Disposable booths are defined as space only stands made to be used only once which are usually constructed from raw materials at the venue during build up and the main structure is disposed of after the event.
MORE INFO ON BETTER STANDS - click here
**We are specifying that any freebuild exhibitors must demonstrate evidence at both the design concept and build methodology that your stand’s core structural materials are re-useable or recycled
Permitted Onsite
Core elements i.e. walls, archways, counters etc. must be constructed with reusable materials e.g. system build or stock panels
The stand structure must be prefabricated and ready to assemble onsite
Final adjustments to prefabricated pieces for fitting purposes is allowed
Final coat of acceptable TVOC paints for repair purposes only
Floor flats and system floors must be cut to size before coming onsite and be recyclable and/or reusable
The use of LED lighting
The use of recycled carpet, vinyl flooring, other floor coverings.
Prohibited Onsite
The use of one-time MDF panels or similar raw materials planned to be cutting to size onsite
The use of ‘other’ raw materials to construct core structural elements i.e. walls, archways, floor systems, counters, etc. that are not planned to be reused or recycled after use
Construction of any stand components from single use materials
Building from scratch onsite of any stand core elements
The use of incandescent light bulbs
The use of non-recycled carpet, vinyl flooring, other floor coverings.