Certificate in Talent & Development

The Recruitment & Retention certificate sheds light on the critical difference effective talent management can make. Recognising the significance of a well-managed workforce, sustainable organisations grasp the need to align job roles with organisational purposes while honing recruitment and retention strategies. This certification introduces learners to the integral components essential for creating and sustaining a robust talent management system. By exploring workforce planning, recruitment funnels, ethical recruitment practices, and strategies for fostering employee retention, gain a comprehensive understanding of talent orchestration.

Learning Outcomes

• Know and understand the steps and stages of the employee (Aka workforce) lifecycle
• Understand how and why worker differentiation is necessary for a genuine talent management strategy to be effective • Understand the core steps, stages and tools associated with workforce planning, job analysis, job descriptions and job design
• Understand key metrics or KPIs associated with talent, for example: sourcing, recruiting and succession planning (e.g., total workforce cost, yield ratios, workforce turnover, eNPS)
• Understand key tools and techniques to apply strategic talent sourcing and employment branding
• Understand and apply, step by step, the end-to-end processes of a recruitment funnel
• Understand and evaluate the most common ethical guidelines associated with talent management and recruiting
• Understand onboarding, induction and orientation steps and process to optimise employee/workforce experience
• Understand the core tools and process associated with career and succession planning including reputation management as part of an engagement and retention strategy

The Learning: Design & Development domain highlights the importance of a structured approach for successful learning interventions. Covering topics including change management, leadership development, and instructional design, the domain provides HR professionals with the necessary tools to enable impactful learning experiences. 

Participants will gain an understanding of individual development, competency assessment, and the changing landscape of informal learning, empowering them to create learning paths that go beyond conventional job roles and promote comprehensive growth.

Learning Outcomes

• Understand the key elements of the learning curve, learning styles and how learning and development can be designed to support and individual’s purpose-driven change
• Understand and evaluate the different approaches and strategies associated with designing leadership development interventions (e.g., IDP, LDPs; contingency, situational, adaptive leadership)
• Understand the levels of learning framework and how to apply it to analyse and design learning interventions
• Understand key metrics or KPIs associated with L&D, for example: L&D participation rates; knowledge acquisition (e.g., Kirkpatrick), total L&D expenditure to revenue, competency rates, demographic dependency ratio
• Understand and apply the core steps, stages and processes of instructional design using the ‘ADDIE’ model
• Understand and analyse hard and soft skills; competencies and capabilities and how to apply these tools and frameworks in a learning intervention
• Understand how and why informal learning is emerging and changing as a result of technology (e.g., AI) and different learning delivery models
• Understand and evaluate a growth mindset versus a fixed mindset and they impact L&D strategies
• Understand how demographics, longer lifespans and technology are impacting L&D and the learning curve