Illovo Sugar (Malawi) has two operations at Nchalo in the southern part of Malawi at Chikwawa and Dwangwa in the mid-central region of Nkhotakota, producing sugar cane and raw, brown, and refined sugar, together with speciality sugars especially at Nchalo. The company annually cultivates around 1.8 million tons of cane which together with approximately 350,000 tons produced by Malawian smallholder farmers, results in the production of about 250,000 tons of sugar.

Illovo Malawi, which is one of two sugar producers operating in the country, supplies more than 60% of its total sugar sales into the domestic consumer and industrial markets, and a portion of the balance exported regionally within the sub-continent. Exports also take place to the EU and the USA markets, which include a range of speciality sugars.