Applying Generative AI in the Workplace
Master generative AI to transform workplace productivity, automate tasks, and drive smarter decision-making in your organisation
Sign Up for Our Applying Generative AI in the Workplace Training
Course Overview
Generative AI is no longer just a buzzword, it is a game-changing tool that can help professionals work smarter, not harder. Whether it is automating repetitive tasks, generating insights for decision-making, or improving communication, AI has the potential to transform how you approach your daily work.
If you have ever felt bogged down by manual processes, struggled to keep up with the pace of change, or wondered how AI could help you stay ahead, this course is for you.
What You Will Gain?
- Understand how generative AI is transforming business megatrends, productivity, and the future of work
- Develop effective prompt engineering techniques to generate accurate and high-quality AI outputs
- Build and customise AI assistants using custom GPT models and organisational knowledge bases
- Design simple AI agents and workflows to automate workplace tasks and improve efficiency
You Will Learn
If you have ever felt overwhelmed by repetitive tasks, struggled to find time for strategic thinking, or wondered how AI could make your work easier, this course will give you the tools and confidence to make it happen. This course is designed for professionals who want to move beyond the hype of generative AI and learn how to use it effectively to solve real-world workplace problems.
Download the Programme Agenda
Explore the full details of the Applying Generative AI in the Workplace course, including its objectives, key topics, learning outcomes, and practical tools.
This brochure provides a clear overview of how the programme equips participants with relevant skills, frameworks, and insights to enhance effectiveness, build confidence, and deliver measurable results.
The Qatar session is delivered in partnership with Informa Tharawat, a Qatari company.
Aligned with the ambitions of the Qatar National Vision 2030, Informa Tharawat and Informa Connect Academy’s training programmes serve as a catalyst for empowerment, equipping professionals with the skills needed to support the nation’s growth.
As part of Informa, a global FTSE 100 business, we are backed by a network of trusted brands operating across specialist markets, with more than 11,000 colleagues in over 30 countries.
Upcoming Courses
schedule Date | maps_home_work Delivery Type | person Trainer | language Language | ||
|---|---|---|---|---|---|
17 Aug 2026 4 days 08:30 14:30 Europe/Istanbul | location_on In Person Türkiye (GMT+3) | English | $5,445.00 $4,445.00 Book by 8 June | ||
25 Oct 2026 4 days 08:30 14:30 Asia/Aden | location_on In Person Doha, Qatar | English | $5,445.00 $4,445.00 Book by 16 August |
17 Aug 2026
4 days, 08:30 14:30 Europe/Istanbul
location_onIn Person
Türkiye (GMT+3)
Language: English
$4,445.00
$5,445.00
Book by 8 June
to save $1,000.0025 Oct 2026
4 days, 08:30 14:30 Asia/Aden
location_onIn Person
Doha, Qatar
Language: English
$4,445.00
$5,445.00
Book by 16 August
to save $1,000.00
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.
Bespoke training designed for your organisation only, combining traditional classroom setting, blended and online learning models.
Contact us
Is this course for you?
Who Should Attend
This course is designed for professionals seeking to integrate generative AI intotheir workflows to enhance productivity and innovation, including: Risk professionals including Risk Analysts, Risk Managers, and officers
- Business Analysts and Data Professionals
- Project and Operations Managers
- HR and Talent Development Specialists
- Marketing and Communication Leaders
- IT and Digital Transformation Managers
- Directors, Executives, and Decision-Makers
Certification Criteria
To qualify for a Certificate of Completion from Informa Connect Academy, learners are required to meet two criteria:
- Assessment
- Learners are required to complete the end-of-course assessment with a pass mark of 70%
- Punctuality and Attendance
- Eligibility for the end-of-course assessment is linked to full attendance
- Unavoidable absence of up to 2 hours of the total course duration may be considered upon prior written approval to Informa Connect Academy
Learners who do not qualify for the Certificate of Completion will receive a Certificate of Attendance indicating the number of hours attended.
Learn More About This Training Course
Delivered by Sam
With over 20 years of experience in peak performance coaching and business transformation, Sam has evolved his practice to focus on the intersection of human capability and artificial intelligence. After coaching high-level individuals to achieve exceptional results in life and business, he now applies that same precision and insight to AI consulting and training, helping organisations integrate human intelligence, machine learning, and intelligent automation for exponential performance.
Certified by NASBA
Informa Connect is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit.
Run this course in-house
Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement.
Course Specific FAQs
What is the Professional Certificate in Negotiation Skills course?
The Professional Certificate in Negotiation Skills course is a three-day intensive and practical programme designed to enhance your negotiation capabilities in complex business interactions. It focuses on building professional negotiation skills through interactive learning to deliver superior results and maintain strong business relationships. This professional negotiation workshop is suitable for a wide range of business professionals aiming to improve their negotiation effectiveness. Download the course brochure for full details.
What will I learn in the Professional Certificate in Negotiation Skills course?
You will learn essential negotiation strategies including managing emotions and mindset, planning negotiations, focused listening, reading people, and applying principled negotiation tactics. The course teaches the PACE framework – Performance, Attitude, Competence, Execution – to develop your negotiation skills comprehensively. This advanced negotiation training aims to increase confidence and deliver well-managed business negotiations with win-win outcomes.
What is the methodology or framework used in the Professional Certificate in Negotiation Skills course?
The course employs an experiential learning methodology centered on the PACE framework, which covers Performance, Attitude, Competence, and Execution. It integrates straightforward theory with practical activities and real-life simulations to ensure concepts are relatable and applicable in your work environment. Participants craft personal action plans and continuing development goals to sustain their negotiation growth post-course.
Who is the ideal audience for the Professional Certificate in Negotiation Skills course?
This business negotiation course is ideal for professionals at all levels including those in Business Development, Procurement, Purchasing, and Sales. It also benefits experienced managers and commercial negotiators seeking to enhance negotiation skills for managers in complex transactions. The course serves those looking for corporate negotiation training to transform how they handle professional negotiations.
What certification will I receive after completing the Professional Certificate in Negotiation Skills course?
After full attendance and successful completion of the assessment, participants receive an Informa Certificate of Completion. This is a CPD-accredited professional negotiation skills certification that demonstrates your learning achievement and development. Delegates who do not meet the full criteria receive a Certificate of Attendance stating hours completed. Negotiation certification online options may be available as part of the course delivery.
What are the prerequisites for enrolling in the Professional Certificate in Negotiation Skills course?
There are no formal prerequisites, but the course builds on existing experience and is designed for professionals with some background in business interactions. It is especially useful for those who regularly negotiate with customers, colleagues, partners, or suppliers. Prior negotiation experience will help you maximize the benefits of this executive negotiation programme.
What topics are covered in the Professional Certificate in Negotiation Skills course modules?
The course covers modules including introduction to the PACE framework, managing attitude and mindset, planning negotiations, reading personalities and behavioural styles, effective conversations, win-win vs. hardball tactics, Agile negotiations, BATNA and redlines, multi-party negotiations, and handling high conflict situations with integrity. Participants engage in simulations and exercises to practice these negotiation strategies.
What is the delivery format and duration of the Professional Certificate in Negotiation Skills course?
This is a three-day in-person training course, combining interactive workshops, practical exercises, and simulations without reliance on PowerPoint. Course fees cover documentation, luncheon, and refreshments for in-person attendees. A soft copy of course materials and certificates is available for virtual participants when provided.
What resources and support are included in the Professional Certificate in Negotiation Skills course?
Attendees receive practical templates and tools to apply negotiation concepts in their workplace, alongside expert guidance from an experienced course director. The learning environment encourages active participation, and each participant develops a personal continuing development plan. Support includes access to instructional materials and a course assessment based on participation and application.
How does the Professional Certificate in Negotiation Skills course benefit senior management and organisational outcomes?
Senior management will observe increased confidence and improved handling of complex negotiations resulting in effective and balanced outcomes. The course fosters deeper, strategic relationships with customers and suppliers and enhances influential skills and self-motivation. This professional negotiation skills course is a valuable investment for organisations seeking to develop their negotiation leadership and strategic value delivery.