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Banking Tech Awards USA
May 29 2025
583 Park Avenue, New York

Project awards categories- for banks and financial institutions

For banks and financial institutions, winning a Banking Tech Award proves the value of their technology investments and showcases their skills, commitment, creativity, and execution.

Please provide a comprehensive account of the project that essentially answers the questions of “what, why, how” and demonstrates tangible benefits. This includes:

  • What the project is, explained in clear, layman’s terms
  • The rationale of the project and its importance
  • Solutions, technology, and relevant processes
  • Project participants, collaboration
  • Journey, stages, and milestones
  • Challenges and how they were solved
  • What problems the project solved on a business level and what improvements it delivered – supporting evidence, stats and facts are crucial
  • The project must be recent (within the last two years) and be largely completed – the results and benefits must be tangible and measurable.

A successful nomination will be to the point and with supporting facts and stats, not buzzwords. We do not want to see press releases, advertorials, or sales & marketing brochures.

Our awards are underpinned by 25 years of unbiased expertise and unrivalled reputation.

Best Tech Overhaul

Awarded to a bank/financial institution that has undertaken a major technology overhaul across its core banking platforms/back office systems.

The project must be large-scale and entail significant changes not just in the system itself, but also in processes, knowledge, organization, integration, and other relevant aspects.

This is an award for changing the engine of a bank/financial institution – a far-reaching, complex initiative. This is not an award for a routine upgrade, a greenfield operation, or a small tech replacement for a niche operation.

The judges are looking for a detailed account of the initiative – from the reasons behind it, to the project milestones, the participants, the goals and challenges, and the results.

The project must deliver tangible benefits to the organization, bring clear improvements, and achieve the goals it set out to achieve. The judges are looking for stats and facts that support this.

Best Use of Tech in Consumer Banking

Awarded to a bank/financial institution that has successfully applied technology in an area of consumer banking.

The project must be significant in scope and demonstrate the measurable results – bringing clear improvements and achieving the set objectives.

The judges are looking for a comprehensive account of the initiative – its rationale, the milestones, the challenges and progress, the outcomes, and the resultant benefits.

Best Use of Tech in Business Banking

Awarded to a bank/financial institution that has successfully applied technology in an area of private banking or wealth management.

The project must be significant in scope and demonstrate the measurable results – bringing clear improvements and achieving the set objectives.

The judges are looking for a comprehensive account of the initiative – its rationale, the milestones, the challenges and progress, the outcomes, and the resultant benefits.

Best Use of Tech in Lending

Awarded to a bank/financial institution that has successfully applied technology in an area of lending.

The project must be significant in scope and demonstrate the measurable results – bringing clear improvements and achieving the set objectives.

The judges are looking for a comprehensive account of the initiative – its rationale, the milestones, the challenges and progress, the outcomes, and the resultant benefits.

Best Digital Banking Initiative for Consumers

Awarded to a bank/financial institution for a technology-driven banking initiative for consumer banking customers – with a digital/mobile proposition at its heart.

The digital/mobile banking service or product must be up and running and be able to demonstrate its viability and success in practice – not in theory! – so the judges are looking for the supporting facts and stats.

The judges are looking for a comprehensive account of the initiative – what it is and why it was launched, the work that went into bringing it to life, the technology, the and the result.

Best Digital Banking Initiative for Business

Awarded to a bank/financial institution for a technology-driven banking initiative for business banking customers – with a digital/mobile proposition at its heart.

The digital/mobile banking service or product must be up and running and be able to demonstrate its viability and success in practice – not in theory! – so the judges are looking for the supporting facts and stats.

The judges are looking for a comprehensive account of the initiative – what it is and why it was launched, the work that went into bringing it to life, the technology, the and the result.

Best User/Customer Experience Initiative

Awarded to a bank/financial institution for successful design – or a drastic redesign – of a banking product or service focused on the customer/user experience (CX/UX) that has resulted in considerable improvement in user uptake, efficiency, ease of use and customer satisfaction.

The initiative must be operational; the resultant improvements and benefits must be tangible and measurable.

The judges are looking for a comprehensive account of the initiative – what it is and why it was implemented, the work that went into bringing it to life, the technology, and the result.

As CX/UX is at the heart of this nomination, we want to understand how the CX/UX-focused tools, processes, and solutions benefitted the organization and the business.

Best Embedded Finance Initiative

An award for a project in the embedded finance space – a joint effort by a bank/financial institution and organizations from other industries that have provided a useful, seamless experience to users.

The project should demonstrate benefits to all the parties involved, in addition to delivering a viable product/service to the customer.

The initiative must be operational and the results tangible and quantifiable – the judges are expecting to see measurable success based on innovation, impact, and scalability.

The judges are looking for a comprehensive account of the project – what it is and why it was implemented, the work that went into bringing it to life, the technology, collaboration between the parties, and the outcomes.

Best Use of Artificial Intelligence/Machine Learning

Awarded to a bank/financial institution for a project that has artificial intelligence (AI) or machine learning (ML) at its heart.

The initiative must be operational; the resultant improvements and benefits must be tangible and measurable.

The judges are looking for a comprehensive account of the initiative – what it is and why it was implemented, the work that went into bringing it to life, the technology, the and the result.

The AI/ML solution takes center stage of this project, so we want to understand how this technology benefitted the organization and the business.

Best Use of Data

Awarded to a bank/financial institution for a project that has data tools, processes, and solutions at its heart.

The initiative must be operational; the resultant improvements and benefits must be tangible and measurable.

The judges are looking for a comprehensive account of the initiative – what it is and why it was implemented, the work that went into bringing it to life, the technology, the and the result.

Data takes center stage of this project, so we want to understand how this technology benefitted the organization and the business.

Best Use of Tech in Combatting Fraud

Awarded to a bank/financial institution for a project that has fraud protection technology at its heart.

The initiative must be operational; the resultant improvements and benefits must be tangible and measurable.

The judges are looking for a comprehensive account of the initiative – what it is and why it was implemented, the work that went into bringing it to life, the technology, and the result.

Fraud protection solutions and processes take center stage of this project, so we want to understand how this technology benefitted the organization and the business.

Best Bank & FinTech Partnership

Awarded to a successful collaboration between a bank/financial institution and a fintech that has achieved measurable success based on impact and scalability.

The partnership should demonstrate benefits to all the partners involved, as well as deliver a viable product/service to the end-user.

The initiative must be operational and the results measurable.

The judges are looking for a comprehensive account of the partnership – what it is and why it was launched, the work that went into bringing it to life, the collaboration of the partners, the technology, and the result.

Best Contribution to Economic Mobility and Financial Inclusion

Awarded to bank/financial institution for championing financial inclusion and economic mobility.

Examples include products/services for the underbanked communities and areas; products and services for specific demographics that are often overlooked, such as children and pensioners; innovative salary and benefits management tools; increasing financial literacy; promoting financial health etc.

The initiative must be operational and the results tangible and measurable.

The judges are looking for a comprehensive account of the initiative – what it is and why it was implemented, the work that went into bringing it to life, the technology, and the outcomes.

Financial Wellness Champion

Awarded to a bank/financial institution for a project that has financial wellness tools, processes, and solutions at its heart.

The initiative must be operational; the resultant improvements and benefits must be tangible and measurable.

The judges are looking for a comprehensive account of the initiative – what it is and why it was implemented, the work that went into bringing it to life, the technology, the and the result.

Financial wellness takes center stage of this project, so we want to understand how this technology benefitted the organization and the business.

Top Innovation in BankinG

Awarded to a bank/financial institution that has demonstrated genuine innovation.

Using emerging technologies, putting in practice innovative ideas, reimagining processes and user journeys – this award is a for a product/solution/service that will define the future of banking.

Give us something indisputably advanced, forward-thinking and that puts the bank/financial institution ahead of the curve!

The initiative must be operational; the resultant improvements and benefits must be tangible and measurable.

The judges are looking for a comprehensive account of the initiative – what it is and why it was implemented, the work that went into bringing it to life, the technology, and the result.

As innovation is at the heart of this nomination, we want to understand what makes the applied tools, processes, and solutions innovative and how they benefitted the organization.

Top Innovation in Lending

Awarded to a bank/financial institution that has demonstrated genuine innovation.

Using emerging technologies, putting in practice innovative ideas, reimagining processes and user journeys – this award is a for a product/solution/service that will define the future of lending.

Give us something indisputably advanced, forward-thinking and that puts the bank/financial institution ahead of the curve!

The initiative must be operational; the resultant improvements and benefits must be tangible and measurable.

The judges are looking for a comprehensive account of the initiative – what it is and why it was implemented, the work that went into bringing it to life, the technology, and the result.

As innovation is at the heart of this nomination, we want to understand what makes the applied tools, processes, and solutions innovative and how they benefitted the organization.

Best Community Bank/Credit Union Modernization

The award recognizes and celebrates hard work and best practice that has gone into modernizing and running an established community bank or a credit union.

This award is for a community bank/credit union that has successfully applied technology to remain relevant, delight customers, support employees, and stay ahead of the competition.

The initiative must be large-scale and entail significant changes not just in technology, but also in processes, knowledge, organization, integration, and other relevant aspects.

This is not an award for a routine upgrade, a greenfield operation, or a small tech replacement for a niche operation.

The judges are looking for a detailed account of the initiative – from the reasons behind it, to the project milestones, the participants, the goals and challenges, and the results.

The project must deliver tangible benefits to the organization, bring clear improvements, and achieve the goals it set out to achieve. The judges are looking for stats and facts that support this.

Best Digital Initiative by Community Bank/Credit Union

Awarded to a community bank/credit union for a technology-driven initiative – with a digital proposition at its heart.

The digital banking service or product must be up and running and be able to demonstrate its viability and success in practice – not in theory! – so the judges are looking for the supporting facts and stats.

The judges are looking for a comprehensive account of the initiative – what it is and why it was launched, the work that went into bringing it to life, the technology, the and the result.