Pinkesh Patel

Global Chief Digital Technology & Customer Experience Executive at AIG

Speaker

Pinkesh is a Global Chief Digital Technology and Customer Experience Executive. He has more than 20 years of experience driving multi-year digital product vision from concept to execution for large multinational organizations. He uses customer centric approaches, coupled with his extensive experience in Digital, Design Thinking, Operations & Technology to envision art of the possible to bring organizations and their customers together building frictionless customer experience. He has led multiple people process and technology transformations to drive incremental business value. He enjoys building high performing teams that can apply start-up style experimentation approach and agile methodology to continuously improve products and services.