The Fine Print
- The registration fees are excluding VAT, 19% German VAT will be added if applicable.
- Online registration will close on October 28, 2021, once the event has concluded.
If a conflict arises that prohibits participation at the event, please notify the Organizer immediately per the instructions below.
Registration cancellations must be sent 57 days before the conference, by August 29, 2021, to receive a refund (minus a 10% administration charge).
After August 29, 2021, no refunds will be issued. No refunds or credits towards future events will be granted, however, a paid registration is transferable to a replacement from your company.
Registration cancellations must be sent to EBDcustomerservice@ebdgroup.com.
Upon cancellation of a presentation slot the full presentation fee is applicable and not refundable. Please contact Faaiza Ahmed at firstname.lastname@example.org if you need to cancel your presentation slot.
Since access to the partneringONE system is included in the registration fee, payment is due as outlined above even in the case of non-attendance at the event.
Any refunds will be processed after BIO-Europe.
Sending a replacement
Please do NOT update your personal profile page with the name and contact data of the new attendee or register the new person.
Please contact EBDcustomerservice@ebdgroup.com if you need to process a replacement.
Credit Cards being declined
Recently there has been a new regulation in EU that enforces all transactions above EUR 250 for products and services to be verified via additional security layer 3D Secure which means that once you enter your card details, as a next step you would need to verify this transaction via password, SMS or banking app for example. If this step is not complete, it would lead to a payment being declined. Please do check with your bank to assist with this step if you are facing difficulty.