EXHIBITOR MANUAL
Below you will find information and links that will prepare you for BioProcess International Europe 2025. Please carefully read through each section below and let Ally Lear know if you have any questions.
KEY DEADLINES AND SUPPLIERS
KEY DEADLINES AND SUPPLIERS
KEY CONTACTS, MARKETING & ACCOMMODATION
Key Contacts
Sales
Perri Lucatello | +44 208 0520 465 | Perri.Lucatello@informa.com | Companies: A, L, M, N, R
Hanieh Ahmadian | +44 743 5176 700 | Hanieh.Ahmadian@informa.com | Companies: B, J, K, O
Linda Cole | +44 208 0520 405 | Linda.Cole@informa.com | Companies: C, D, Q
Faizan Haider | +44 734 0624 132 | Faizan.Haider@informa.com | Companies: E-I
Martha Phillips | Martha@lsxleaders.com | Companies: L, M, N, R
Alexander Zenonos | +44 208 0522 049 | Alexander.Zenonos2@informa.com | Companies: S
Michael Kelly | +1 630-723-7447 | Michael.Kelly.Usa@informa.com | Companies: T-Z, P, #
Operations
Ally Lear | +44 20 7660 7141 | Ally.Lear@informa.com
Extra Passes, Marketing & Accommodation
- Share Your Attendance With Your Network – Our team has created a custom LinkedIn banner that allows you to invite your network to visit you at BPI Europe 2025 using your 10% sponsor discount code. All you need to do is click here and hit post, it's that easy!
- Purchasing Extra Conference Passes – Sponsors & Exhibitors may purchase additional conference passes with an extra 10% discount off the current rate when registering through this link or by using discount code SPONSOR10 (new registrations only). Please select the Service Provider option when booking.
- Group Bookings - If you are interested in purchasing multiple passes, you may be eligible for group discounts. Please reach out to Christopher.Keegan@informa.com to book.
- Media Kit & Banners - Please find a hi-resolution event logo and various BPI Europe banners here
- Accommodation - Please go to our Plan Your Visit page for information on reduced rate accommodation.
Act Quickly! Invite Your Top Clients to BPI Europe 2025
BPI Europe currently has 50 complimentary All-Access Conference Passes (13-15 May 2025) available for qualified clients to meet with your team at the event. These passes are limited and will be allocated on a first-come, first-served basis, depending on your sponsor level (see details below).
Important: These passes are for your clients only and may not be used to register additional members from your organization.
How to Register Your Clients:
Submit your client nominations through this link by 11th April. Please review the eligibility criteria at the link—all applications will be reviewed and approved by the event organizers.
Potential Pass Allocation by Sponsor Level:
- Corporate Sponsor: Up to 6 client passes
- Associate Sponsor: Up to 4 client passes
- Sponsor/Exhibitor: Up to 2 client passes
Passes are available until we reach our limit of 50, so act fast to secure yours and maximize your client engagement at BPI Europe 2025!
EVENT SCHEDULE
Exhibitors may not set up or tear down outside of the specified times without approval from Show Management.
EXHIBITOR SETUP & BREAKDOWN
Exhibition Set Up:
Sunday 11th May
Space Only Exhibitors: 13:00 - 20:00
Monday 12th May
Space Only Exhibitors: 08:00 - 20:00
All exhibitors (shell scheme and space): 14:00 - 20:00
*** please note shell scheme will be built and ready for set up on Monday.
Exhibition Breakdown:
Thursday 15th May
All Exhibitors (shell scheme and space): 14:00 - 20:00
EXHIBIT HOURS
Tuesday 13th May 12:50 - 19:00
Only booth staff will gain access to the exhibit hall 30 minutes before the Grand Opening
Grand Opening of the Exhibition Hall, Lunch, and Live Labs: 12:50 - 14:25
Afternoon Break: 15:30 - 16:15
Exhibition Hall Drinks and Networking Reception: 17:30 - 19:00
Wednesday 14th May 8:00 - 16:30
Morning Coffee and Registration: 08:00 - 9:00
Morning Refreshment Break: 10:00 - 10:30
Lunch and Live Labs: 12:05 - 13:35
Afternoon Break: 15:10 - 16:00
***We invite you to join us for the offsite drinks reception from 17:00 - 18:00
Thursday 15th May 08:30 - 13:55
Morning Coffee - 08:30 - 08:55
Morning Refreshment Break: 10:30 - 11:15
Lunch Break: 12:45 - 13:55
*** This is subject to change, you will be sent the final timings closer to the event
SHIPPING - Order by 14th April
Kühne + Nagel are the venue's official freight forwarders and handling contractor for BPI Europe 2025
Please get in touch with Kühne + Nagel to order and notify of your shipment by the Monday 14th April.
Exhibition Tariff - International
Delivery Address:
Kühne + Nagel
c/o BPI Euruope
Hall H1-5
**exhibitor name** / **booth number**
Messeplatz 1
20357 Hamburg
Notify: customer.event@kuehne-nagel.com
** Please remember to organise your return shipment
BOOTH SPACE
To view the floorplan, please click here.
If you need to confirm your booth size please reference the floor plan or contact your account manager.
SHELL SCHEME 6 - 12 sqm
All exhibitors with a booth size of 6 - 12 sqm are given a SHELL SCHEME BOOTH. This includes:
- 1 x 3000kw (12amp) socket
- Furniture Package - 1 x rectangular table with 2 x chairs (white)
- Cord Carpet - Smoke Grey
- Purple Nameboard with White Text
To customise and confirm your order, please go to the EESL portal link below for additional electric, stand fitting, carpeting, graphics and furniture.
Show Reference Code: BPIEUROPE2025
Order Deadline Date: Monday 31st March (Early Bird Deadline)
- Visit the Portal: Go to www.eventexhibitions.co.uk/login
- Register or Login:
New Users: Please register by following the on-screen instructions.
Returning Users: Login with your existing username.
Guest Access: If you don’t want to register or can’t remember your password, you can log in as a guest using the show reference code provided below.
Enter Show Reference Code: After logging in or registering, enter the following code when prompted: BPIEUROPE2025 - Early Bird Pricing Deadline:
Discount: Early bird pricing ends on Monday 31st March 2025 After this date, a 20% surcharge will apply to all prices.
Additional Savings: Save an extra 10% by paying via Credit Card/PayPal on the BPI EUROPE 2025 portal (only applicable if ordering through the portal). - Contact Us: For assistance with any items, please contact us at:
Email: orders@eesl.ltd
Phone: +44 (0) 204 518 8610
SPACE ONLY - Over 12sqms
All Exhibitors with a booth space over 12sqm are given a SPACE ONLY stand.
Space Only includes:
- 1 x 3000w Single Socket Outlet
- Furniture Package - 1 x rectangular table with 2 x chairs (white)
- Cord Carpet - Smoke Grey if required
Exhibitor Portal: www.eventexhibitions.co.uk/login
Show Reference Code: BPIEUROPE2025
If you are wanting to have a bespoke stand, our contractor EESL are able to provide a full design and build service. Click here for more information.
Rigging is available, for more information please contact your operations manager. Maximum build heigh is 4m.
***PLEASE NOTE: Stand plans, Risk Assessment & Method Statement and must be provided to your operations managers for all space-only exhibits. Please submit these to Ally.Lear@informa.com by Friday 25th April. Click Here for more information on this,
NOT INCLUDED WITH YOUR BOOTH
Deadline to order: Monday 14th April.
The CCH Webshop is open to order additional items for your booth. This includes:
- Booth Security
- AV Hire - If you are wanting to mount a rented TV on your stand, please notify Ally Lear.
- Plants
- Rigging
- Additional Cleaning
- Waste Disposal
- Additional WiFi & Hard Wired Internet Lines**
**Please note the exhibition hall will have WiFi available for all attendees and exhibitors.
For any queries regarding the above, please contact the Venue Exhibitor Service here:
Phone: +49 40 3569-7575
Email: customerservice@hamburg-messe.de
If an order is placed after the deadline, a surcharge of 20% will be added to the prices applicable at the time the order was paced.
Catering - the venue does not allow you to bring your own catering to your stands. If you have any queries in regards to this please contact Ally Lear.
ACCESS WEBSHOP
Please request your access data here:
https://osc.hamburg-messe.de/osc/go/shopzugang-anfordern/vg031164gb
You will shortly receive an e-mail with your customer ID and an initial password. Please check your spam folder in case the email does not reach you.
As soon as you have received your access data, you will be able to go directly to the registration page by clicking on the link provided.
Please enter your stand details carefully and make a note of your new password. You will then be able to order your services directly.
If you have already registered, you can access the login page directly via the following link:
PASS REGISTRATION - DEADLINE FRIDAY 11TH APRIL
You are entitled to a certain number of complimentary registration passes per your agreement. If you are unsure how many passes you have used or what comes with your package, please contact your operations manager.
Delegate passes are for the 3-day main conference 13-15 May for access to both Exhibit Hall and Conference sessions. Exhibitor/Booth passes are for the Exhibit Hall only.
COMPLIMENTARY PASSES
The primary contact from each company will receive a unique link via email to access the Visit connect portal where you can register your complimentary Main Conference and Booth Staff passes for the in-person event.
Instructions
- Click on your unique link; an access code will be sent to your email address. (only the primary contact's email address will be given access)
- Click BPI EU 2025 under the Events area
- Then click STAFF on the left-hand side navigation bar and there you can register your complimentary passes
Please note:
- Speakers will automatically be registered, please do not use your Main Conference and Booth Staff passes to register speakers. The BPI EU Speaker Operations Coordinator - Joan Awana (joan.awana@informa.com) will be contacting all speakers directly with further information about their participation.
ADDITIONAL PASSES
Purchasing Extra Passes
- Conference Passes: Click the link here
Need further help or would like to buy group passes, please contact: Tayla Thomas
LEAD RETRIEVAL
Lead Retrieval will be available through Visit Connect to all exhibitors and sponsors at no extra charge.
Lead Retrieval Setup
This is done via the same portal as pass registration. Your main company contact can login to the dashboard and you will see the options "TEAM", "QUESTIONS" and "LEADS" on the left hand side:
- Team - register your colleagues attending the show and they will automatically be setup to scan badges onsite to create your leads.
- Questions - add an unlimited amount of qualifying questions for your leads
- Leads - this will show a comprehensive, real-time list of leads from your entire team onsite
These can be downloaded post-event as a .csv spreadsheet. You will receive an email 2 weeks before the show on how your team can access lead retrieval through their personal devices via the ConnectMe app.
Post Event
Our team will follow up post-event with a link to your ALCHEMY dashboard, showing a comprehensive list of your leads. Click here for more info on the ALCHEMY Dashboards
POSTERS - DEADLINE APRIL 11TH
You may have a poster included in your sponsorship agreement. If so, you will be sent the link to submit your abstract via email from Ally Lear. Deadline to submit your abstract is the 11th of April. Deadline for the digital poster is 25th of April.
If you are unsure whether you have a poster or have received the link, please contact Ally.Lear@informa.com
Please note: we have now reached our limit for Sponsor posters in the hall and will not be accepting new applications.
HOW TO UPDATE YOUR VIRTUAL SHOWCASE
Once you have gathered your Virtual Showcase Assets, you will be able to build your company profile within ConnectMe. Virtual Booth's will be available to set up from the 25th of March.
Please watch the video on the right on how to update your virtual showcase page. If you have any questions, please get in touch with Jamie Gulden Jamie.Gulden@informa.com
1. Login - If you're the primary contact for the event, you can login with your email address to edit your booth. The first time you login, you will need to update your profile first.
- Event Portal Login Link: https://lifesciences.connectmeinforma.com/
- User Name: your email address
- Passwordless entry - follow the instructions on the page. If you are not receiving the 4-digit pin, contact Jamie Gulden.
2. Click the Exhibit Hall Tab - find your company name and click 'Showcase'
3. Click Edit Stand - in the top right corner of your showcase page
4. Change/Update Content - you can add/remove any content in your showcase. Click 'Update Showcase Demo' to publish your changes.
EXHIBITING SUSTAINABLY
Sustainability is increasingly important to event attendees. Exhibiting at BPI Europe gives you the opportunity to highlight your company’s sustainability credentials & align with an event that champions sustainability. To ensure that your company and exhibition stand are aligned with Informa’s sustainability goals:
- View the Exhibitor Checklist and Better Stands Framework here and consider the steps as you plan your event
- Ensure that your stand is compliant with Informa’s Better Stands programme framework - Please share this guidelines document with your stand contractor
Better Stands - Space Only Stands
Better Stands is an Informa wide programme aiming to ensure that all core elements of Space only exhibitor stands are reusable. Help us to reduce environmental impact by committing to the Better Stands programme framework and show that your company values being part of sustainable and socially responsible events.
What's in it for me?
- A better quality, more attractive & sustainable stand
- Opportunity to promote the sustainable credentials of your brand
- Smoother, more efficient build up and breakdown periods
- Lower work hours and reduced construction costs
- Reduce or eradicate your waste bill
What do I need to do?
- Familiarise yourself with the Better Stands framework
- Share the guidelines with your contractor before they begin designing your stand
- Ensure your stand reaches at least a bronze level, meaning the stand structure and walls, platform or raised flooring, furniture, equipment and lighting are all reused – Please demonstrate this in your risk assessment and method statement see above
- Ensure that the submitted stand design clearly communicates how you will meet the Better Stands guidelines