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26 - 29 May 2025
In Person or Live Digital

Attendees

Who Should Attend

Anyone who is responsible for how an organisation gets things done will benefit from attending this course. Some job titles include:


Business Process Analyst

Business Process Engineer

Business Process Designer

Business Process Architect

Business Process Manager

Business Process Consultant

Business Process Owner

Business Analyst

Business Systems Analyst

Manager or Director of Business Performance Improvement

Manager or Director of Business Process Innovation

Process Owner

Process Officer

Quality Assurance Analyst and Manager

Enterprise Architect

Business Planner

COURSE REQUIREMENTS AND CERTIFICATES


Delegates must meet two criteria to be eligible for an Informa Certificate of Completion for a course:

• Satisfactory attendance – delegates must attend all sessions of the course.
Delegates who miss more than 2 hours of the course sessions will not be eligible to sit the course exam.
• Successful completion of the course assessment.

Delegates who do not meet these criteria will receive an Informa Certificate of Attendance. If delegates have not attended all sessions, the Certificate will clearly state the number of hours attended.

COURSE METHODOLOGY


The environment around us changes – at times, very fast. Implementing any system that cannot evolve to reflect the forces acting on our organisation is a sheer route to reaching mediocrity sooner than we expected it. Even through the course of implementing a new design model.

The beauty of considering BPM methodologies and the supporting tools and technology environments currently available cannot be overstated. This advanced-level course covers the business perspective for BPM and attempts to align this with the technology perspective to offer a merger between the two key roles. During the course there will be interactive discussions about key factors to consider when setting up the governance structure, and its importance, for project success. A number of participative and interactive workshops shall also be undertaken by delegates to put them into a situation based on real life process transformation scenarios.