Certificate in Conducting Workplace Investigations

Course Overview

In today's complex and diverse workplace landscape, conducting thorough, fair, and legally sound investigations is more critical than ever. This intensive three-day certification programme equips HR professionals in the GCC with the essential knowledge, skills, and ethical framework to navigate the intricate world of workplace investigations.

This course goes beyond foundational principles, incorporating cutting-edge investigation technologies, predictive analytics, and cross-border complexities. Participants will explore AI-enabled tools, digital evidence management, and ethical decision-making models - all tailored to the realities of the modern workplace and beyond.

Benefits Of Attending

• Conduct investigations with speed, accuracy, and cultural sensitivity in a digitally connected world
• Integrate AI into complaint intake, evidence gathering, and analysis without compromising fairness or trust
• Communicate findings clearly and strategically to diverse audiences—including senior executives and cross-functional teams
• Navigate complex ethical, cultural, and technological challenges using structured frameworks and global best practices

Learning Outcomes

• Investigate workplace cases using fair, strategic, and culturally aware approaches aligned with global frameworks
• Utilise AI and digital tools to collect, analyse, and verify evidence for accuracy and defensibility
• Conduct interviews and facilitate communication in remote, cross-border, and sensitive contexts
• Evaluate physical and digital evidence while maintaining the chain of custody and minimising bias

Who Should Attend

This programme is designed for professionals responsible for handling workplace complaints, disciplinary matters, employee relations issues, or organisational risk. It is particularly suited for those who lead, support, or oversee investigations and require the capability to conduct inquiries that are fair, strategic, and defensible in a digital-first environment. The course is valuable for individuals working across government, private sector, multinational, and cross-cultural organisational settings.

Learning Style

• Expert-Led Instruction: Learn from experienced HR professional and global influencer, Mostafa Azzam, with deep knowledge of workplace investigations
• Real-World Case Studies: Analyse case studies drawn from diverse industries and organisations, exploring challenges, best practices, and lessons learned
• Interactive Group Activities: Engage in collaborative exercises, group discussions, and case study analysis to apply concepts and share insights

Certification Criteria

You must meet two criteria to be eligible for an Informa Connect Academy Certificate of Completion:

• Satisfactory attendance: You must attend all sessions of the course. If,for any reason, you miss more than two hours of the course sessions, you will not be eligible to sit the course assessment
• Successful completion of the course assessment: Assessments will beongoing and based on in-class participation and activities, and an end-of-course assessment which focuses on course review and commitment to implementation in the workplace

Delivered by Mostafa

Mostafa Azzam is a globally recognised authority on Human Capital Transformation and a leading voice on the intersection of AI, HR, and the Future of Work. With over 30 years of global HR and leadership experience across industries and continents, Mostafa is a master of unlocking the potential of people, technology, and organisations.

Certified by CPD UK

The CPD Certification Service is an independent accreditation centre working across all sectors, disciplines and further learning applications and supports policies of institutional and professional organisations globally.

Run this course in-house

Informa Connect Academy’s customised training solutions have helped organisations deliver tailored learning in different languages to suit every requirement