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In the ports and terminals business we are all trying to monitor and improve operational and cost efficiencies, whether as an operator or a user (customers)

Key Performance Indicators (KPIs) are the most effective tool for measuring and therefore improving business-wide performance. No improvement can take place without valid, accurate data showing where the organisation is now, where inefficiencies and blockages exist and what steps can be taken to move the enterprise forward.

This course explores many areas such as key issues for ports today and in the future. It also provides an understanding of balanced scorecards, strategy mapping, setting and measuring targets and objectives, all of this with lots of examples of KPIs.

Ideal for: 

• Anyone developing their career in port and terminal performance;
• Professionals aspiring to a career in senior management/leadership levels, such as Port and Terminal managers and supervisors
• Freight and logistics professionals and supply chain managers, 
• Service providers, maritime and intermodal logistics operators
• Consultants and analysts

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