Course Specific FAQs

The Certified Executive Secretary course is a professional development programme designed for individuals seeking to enhance their secretarial and executive support skills. It provides comprehensive training in office management, communication, and stakeholder coordination tailored for executive assistants and secretaries. This course takes place in Riyadh and aims to prepare candidates for high-level administrative responsibilities.

In the Certified Executive Secretary course, you will learn core secretarial skills, advanced time management techniques, stakeholder management strategies, and effective communication methods. The programme covers essential office management practices and provides tools to enhance your efficiency and professionalism as an executive assistant. These skills collectively support your role in managing complex executive schedules and organisational tasks.

The Certified Executive Secretary course uses a blended methodology combining practical exercises, case studies, and interactive discussions. This approach ensures participants not only acquire theoretical knowledge but also develop real-world skills through hands-on training in an engaging learning environment. The focus is on applying best practices in executive support and office management.

This professional secretarial skills programme is ideal for current executive assistants, personal assistants, and secretaries who aim to formalise and enhance their expertise. It also suits individuals aspiring to attain office management certification for secretaries and develop advanced PA and executive secretary skills. The course benefits those seeking to improve their career prospects in executive support roles.

The Certified Executive Secretary course does not specify strict prerequisites but assumes attendees have some experience in secretarial or administrative roles. Participants should have a basic understanding of office systems and be motivated to develop their executive support competencies further. For specific entry requirements, download the course brochure for full details.

Upon successful completion, participants receive an executive secretary certification programme credential recognising their newly acquired skills and professional development. This certification validates your expertise in executive support and can enhance your career opportunities in administrative leadership. It is a recognised credential for executive secretary professional development.

The Certified Executive Secretary course is delivered as a face-to-face training programme over three days. This format allows for direct interaction with trainers and peer networking, maximising engagement and practical learning opportunities. The environment supports hands-on activities and immediate feedback.

This executive secretary training course runs over three consecutive days. The intensive schedule ensures comprehensive coverage of the course content within a compact timeframe, ideal for professionals seeking efficient upskilling. For precise timing and daily agenda details, please download the course brochure for full information.

Yes, the Certified Executive Secretary course incorporates dedicated sessions focused on time management training for executive assistants. These sessions teach prioritisation, scheduling, and efficiency techniques essential for managing demanding executive calendars and multiple responsibilities. This aspect is vital for successful office management and personal productivity.

The course includes a stakeholder management component designed specifically for executive assistants to develop skills in managing internal and external relationships. This stakeholder management course for executive assistants teaches communication, negotiation, and coordination techniques to support seamless organisational functioning. Mastering these skills enhances your ability to represent and assist executives effectively.

Informa Connect Academy is a global provider of certified professional training, offering expert-led courses in leadership, finance, HR, strategy, and more. As part of the FTSE 100-listed Informa Group, we deliver 1,000+ courses annually across in-person, live online, and digital formats, helping professionals and organisations upskill with confidence.

Informa Connect Academy delivers training across 15+ key sectors, including:

• Finance & Risk

• Human Resources

• Project Management

• Energy & Sustainability

• Maritime & Transport

• Technology & Innovation

• Leadership & Strategy

• Law, Procurement & Supply Chain

Each course is industry-relevant and globally certified, helping professionals upskill with practical tools for career growth.

Explore programmes by sector in our course catalogue or calendar.

Informa Connect Academy offers 1,000+ certified training programmes across in-person, live online, and on-demand formats. Courses cover leadership, finance, HR, strategy, operations, and more with CPD-accredited and university-backed options. Whether you're seeking flexible online learning or immersive classroom sessions in cities like Dubai, London, or Singapore, there’s a format to suit every schedule and career stage.

Our courses are led by senior certified trainers and former C-suite leaders with 15–30+ years of real-world experience. Faculty members are experts in their field, often working across Europe, the Middle East, Asia, and Australia. You’ll find bios and credentials for each trainer on the brochure, so you know exactly who’s leading your session before enrolling.

Most Informa Connect Academy courses are CPD-accredited or delivered in partnership with globally recognised organisations, including CIPD, PMI, NASBA, EFQM, WorldatWork and DMI. These accreditations ensure that our programmes meet international training standards and support your professional development goals. You can view the full list of accreditation and academic partners here.

Excelling in an executive support role requires strong organisational skills, clear communication, and the ability to anticipate needs before they arise. Building credibility also depends on discretion, adaptability, and a solid understanding of how your work impacts the wider business.

Discover the core skills needed to thrive in a demanding support role.

Building strong relationships with senior stakeholders starts with consistent reliability, clear communication, and understanding their priorities well enough to anticipate their needs. Trust develops over time through discretion, professionalism, and delivering on commitments consistently.

Learn how to build trust and credibility with the stakeholders you support.

Improving time management involves identifying high-priority tasks, setting realistic timelines, and minimising distractions that pull focus from critical work. Techniques like batching similar tasks and reviewing priorities regularly help maintain productivity even in fast-paced environments.

Explore techniques to manage your time and priorities more effectively.

Effective delegation starts with clearly defining the task, setting expectations, and matching responsibilities to the right person's strengths and capacity. Following up appropriately, without micromanaging, helps ensure tasks are completed to standard while freeing up time for higher-value work.

Build the delegation skills needed to increase your overall productivity.

Coordinating tasks effectively requires strong organisational systems, clear communication of deadlines, and the ability to anticipate potential bottlenecks before they cause delays. Keeping all stakeholders informed and adjusting plans proactively helps ensure smooth, productive workflows.

Strengthen your coordination skills to keep teams and projects running smoothly.