Course Specific FAQs

The Certified Professional Manager (CPM) course is a management and leadership training programme designed to equip managers with essential skills to lead teams effectively. This training focuses on developing leadership capabilities and practical management techniques for participants. It serves as a recognised people management certification course for aspiring and current managers.

In the Certified Professional Manager (CPM) course, you will learn key management skills including emotional intelligence, team engagement strategies, and effective leadership styles. The programme covers practical development areas such as decision-making, communication, and motivating teams. This leadership development programme for managers helps build confidence to manage people and processes successfully.

The Certified Professional Manager (CPM) course utilises an interactive, learning methodology combining expert-led instruction with practical exercises. The framework emphasises real-world application of leadership and people management concepts to enhance understanding and retention. This approach supports effective emotional intelligence training for managers and team engagement development.

This management skills course for new managers is ideal for those beginning their leadership journey or experienced managers aiming to formalise their skills. It supports professionals seeking executive leadership training for managers in various sectors. Participants looking for leadership style certification and enhanced people management techniques will benefit from this course.

There are no formal prerequisites mentioned for the Certified Professional Manager (CPM) course, making it accessible to new and mid-level managers. The course welcomes professionals seeking to gain a professional manager certification programme to boost their career prospects. For specific eligibility, please Download the course brochure for full details.

Upon successful completion of the Certified Professional Manager (CPM) course, participants receive a recognised certification validating their leadership and management skills. This certification serves as a leadership style certification and a formal recognition under the professional manager certification programme. It is a valuable credential for career advancement in management roles.

The Certified Professional Manager (CPM) course is delivered both face-to-face and online over three days. This intensive training provides immersive learning experiences with direct interaction between trainers and participants. The course design allows focused development within a concise timeframe.

Participants in the Certified Professional Manager (CPM) course receive comprehensive training materials supporting the curriculum, including practical tools and guides for leadership and team management. These resources aid the application of concepts covered in the emotional intelligence training for managers and team engagement training programme aspects. Additional information can be found by downloading the course brochure for full details.

The Certified Professional Manager (CPM) course incorporates a specialised team engagement training programme that equips managers to inspire and motivate their teams effectively. It focuses on developing interpersonal skills and techniques to enhance collaboration, productivity, and morale within teams. This aspect is integral to the overall leadership development programme for managers.

Yes, the Certified Professional Manager (CPM) course is recognised as a valuable executive leadership training for managers seeking to advance their strategic leadership capabilities. The programme builds essential skills required for senior management roles through a structured, certified professional manager course curriculum. This accreditation supports ongoing professional growth in leadership positions.

Informa Connect Academy is a global provider of certified professional training, offering expert-led courses in leadership, finance, HR, strategy, and more. As part of the FTSE 100-listed Informa Group, we deliver 1,000+ courses annually across in-person, live online, and digital formats, helping professionals and organisations upskill with confidence.

Informa Connect Academy delivers training across 15+ key sectors, including:

• Finance & Risk

• Human Resources

• Project Management

• Energy & Sustainability

• Maritime & Transport

• Technology & Innovation

• Leadership & Strategy

• Law, Procurement & Supply Chain

Each course is industry-relevant and globally certified, helping professionals upskill with practical tools for career growth.

Explore programmes by sector in our course catalogue or calendar.

Informa Connect Academy offers 1,000+ certified training programmes across in-person, live online, and on-demand formats. Courses cover leadership, finance, HR, strategy, operations, and more with CPD-accredited and university-backed options. Whether you're seeking flexible online learning or immersive classroom sessions in cities like Dubai, London, or Singapore, there’s a format to suit every schedule and career stage.

Our courses are led by senior certified trainers and former C-suite leaders with 15–30+ years of real-world experience. Faculty members are experts in their field, often working across Europe, the Middle East, Asia, and Australia. You’ll find bios and credentials for each trainer on the brochure, so you know exactly who’s leading your session before enrolling.

Most Informa Connect Academy courses are CPD-accredited or delivered in partnership with globally recognised organisations, including CIPD, PMI, NASBA, EFQM, WorldatWork and DMI. These accreditations ensure that our programmes meet international training standards and support your professional development goals. You can view the full list of accreditation and academic partners here.

Understanding your natural leadership style starts with reflecting on how you make decisions, communicate, and respond under pressure, then comparing that against recognised leadership frameworks. Most professionals default to one or two styles depending on their personality and experience, but effective leaders learn to recognise the strengths and blind spots of each. Once you know your baseline style, you can consciously adapt it to fit different team dynamics and business situations.

Discover and expand your leadership style to lead more effectively in any situation.

Emotional intelligence allows leaders to recognise and manage their own emotions while accurately reading the emotional needs of their team, which directly impacts trust, communication, and decision-making. Leaders with high emotional intelligence are better equipped to resolve conflict, give feedback constructively, and maintain composure during high-pressure situations. This skill has consistently been linked to stronger team performance and higher employee retention.

Develop the emotional intelligence needed to lead with greater confidence and impact.

Improving engagement starts with understanding what genuinely motivates each team member, whether that's recognition, autonomy, purpose, or growth opportunities, rather than applying a one-size-fits-all approach. Managers who regularly communicate expectations, provide meaningful feedback, and connect individual work to broader organisational goals tend to see higher engagement levels. Creating psychological safety within the team also plays a critical role in sustaining long-term motivation.

Explore practical strategies to boost engagement and motivation across your team

Adapting your leadership style requires assessing the specific needs of a situation, such as the team's experience level, the urgency of the task, and the complexity of the challenge at hand. Situational leadership models suggest shifting between directive, coaching, supportive, and delegating approaches depending on these factors. Leaders who can flex their style appropriately tend to build stronger trust and achieve better outcomes across diverse scenarios.

Learn how to flex your leadership approach to meet the demands of any situation.

High-performing teams are typically driven by a balance of clear goals, strong interpersonal relationships, and a shared sense of achievement, often referred to as the interplay between power, achievement, and affiliation. Teams perform best when individual motivators are understood and aligned with collective objectives, supported by open communication and mutual accountability. Leaders who actively manage this balance tend to see measurably stronger results and sustained team performance.

Uncover the drivers behind high-performing teams and how to cultivate them.