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23nd Annual Complaints Management Forum
June 2025
London

Noor Ahmedi
Group Head of Customer Relations at OSB
Speaker

Profile

I have over 10 years of experience in complaints handling, including working at FOS. I have background in working Fintech’s and improving complaints processes and increasing efficiencies. Currently I am the Group Head of Customer Relations at OSB group.

Agenda Sessions

  • Exploring opportunities for automation

    15:10