Omni Nashville Hotel,
Nashville, TN
CREATE Health & Safety FAQs
General Policies & Procedures
What health, safety and cleaning procedures will be in place at the venue?
CREATE 2021 takes place at the Sheraton Denver Downtown Hotel and, as a Marriott International property, follows Marriott's Commitment to Clean standards. Full details for Marriott's Commitment to Clean can be found here (hyperlink 'here' to https://clean.marriott.com/#commitment ). CREATE is requiring all participants and support staff to provide proof of full vaccination or a negative result from a COVID-19 test administered with 72 hours of arrival prior to entering the event. All unvaccinated guests are strongly encouraged to wear masks at indoor activities
Will I be screened at the event?
All individuals attending CREATE are required to show proof of vaccination or negative COVID test in order to access the event. No additional screening measures (i.e. temperature checks) will be taken to gain access to the event. Mask wearing is highly recommended for all unvaccinated guests.
How are you going to ensure people stick to the rules?
We are contacting all participants before the event to let them know what to expect at the event and how to prepare. Upon arrival, signage will be displayed throughout the venue to remind everyone of the enhanced health and safety measures that are in place, and our expectations of all visitors.
We are also using technology to reduce the need for physical contact, for example, non-contact registration, and actively managing visitor flow to ensure physical distancing can be maintained
Will medical assistance be provided on site?
Yes. The First Aid station is located in Plaza Court 8
Who should I contact for any health and safety specific questions while I attend the event?
Please contact an event staff member in the Registration area located on the Concourse level of the Plaza building or contact our Operations Manager Shea Hochenberger at shea.hochenberger@informa.com
What happens if someone attending the event tests positive for COVID-19 ?
Any event participant testing positive for COVID-19 will not be permitted to enter the event and will be asked to self-quarantine and follow all local guidelines and protocols. Should that guest be staying at the Sheraton Denver Downtown Hotel, event staff will work with both parties to accommodate the guest
Mask Wearing
Will I be required to wear a mask at the event?
We are closely following the latest CDC guidelines on mask wearing. We are not requiring mask wearing, but strongly encourage all unvaccinated guests wear masks at indoor activities.
Will masks be available at the event?
All guests and staff wearing masks at the event should bring their own masks. A limited supply will be available on site.
What type of masks are permitted?
We are closely following CDC mask recommendations. Masks must have two or more layers; completely cover the nose and mouth; fit snugly without gaps. Gaiters and face shields will not be accepted at the venue or at off-site activities. For more information on CDC mask guidelines, visit https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html
I'm a Speaker/Presenter. Do I need to wear a mask?
No. Speaker staging areas have been designed to permit social distancing. Speakers may choose to present with or without a mask depending on individual comfort level.
Vaccinations & Testing
What is the vaccination policy at the event?
CREATE is requiring all participants and support staff to provide proof of full vaccination or negative results from a COVID-19 test administered within 72 hours of arriving at the event
What proof of vaccination is allowed?
Proof of vaccination:
- May be provided in digital or paper format
- Must display the date the vaccine was administered, or in the case of a 2-dose vaccine series the date of the first and second dosages
- Must be accompanied by a form of legal identification to verify the participant’s information matches the proof provided
- In accordance with CDC guidelines, people are considered fully vaccinated 2 weeks after having received their final vaccine dose
What if I forget to bring proof of vaccination?
Proof of vaccination may be provided in digital or print format, including a photograph, and must be accompanied by legal identification. Any participant unable to provide proof of vaccination
(or negative test results) will not be allowed to proceed to registration and will be directed to local testing sites
What proof of negative test results is allowed?
May be provided in digital or paper format
- Must be administered no more than 3 calendar days prior to entering the event
- Must be accompanied by a form of legal identification to verify the participant’s information matches the proof provided
What if I forget to bring proof of my negative test results?
Proof of negative test results may be provided in digital or print format, including a photograph, and must be accompanied by legal identification. Any participant unable to provide proof of negative test results (or full vaccination) will not be allowed to proceed to registration and will be directed to local testing sites
Will any form of testing be available at the event?
CREATE will not be providing tests at the event, however local testing facilities can be found here
First Aid & Medical Assistance
What should I do if I suspect someone is showing COVID-19 symptoms?
Please notify a staff member in the Registration area located on the Concourse level in the Plaza Building or contact staff member Shea Hochenberger directly at shea.hochenberger@informa.com
What should I do if I have COVID-19 symptoms before arriving at the event?
If you feel unwell and have any of the known symptoms of COVID-19, we must ask that you stay home. You can refer to the CDC’s COVID-19 self-checker guide by clicking here
What should I do if I have COVID-19 symptoms while attending the event?
If you are experiencing symptoms of COVID-19, we must ask you to leave the venue. Please visit one of these local testing facilities immediately: Check Colorado Testing Sites
What should I do if I test positive for COVID-19 while attending the event?
If you test positive for COVID-19 on site and are unable to travel, we will work with you and your hotel to accommodate you. Please contact our Operations Manager Shea Hochenberger at shea.hochenberger@informa.com for assistance.
In the Venue
Will there be enough room to maintain social distancing?
Session rooms will be designed to accommodate individual seating preferences and to permit social distancing wherever possible. Speaker staging areas have been designed to permit social distancing.
How will food and beverages be served at the event?
Food samples available as part of the event experience will either be handed to guests by staff at each station or be set in a Grab & Go manner. All food and beverage areas will be cleaned with greater frequency.
What additional cleaning measures are being taken during the event?
Trash will be removed from the venue with increased frequency. Daily disinfecting will take place to sanitize all restrooms and frequently-touched public areas
Are CREATE vendors and partners following the same protocols?
All CREATE vendors and partners have rigorous health and safety standards in addition to agreeing to comply with our Informa AllSecure standards.
About Informa AllSecure
What is Informa AllSecure?
Informa AllSecure is the approach we are taking to enhancing the health and safety standards in place at Informa events following COVID-19.
From exhibitors to sponsors, speakers, visitors and journalists, those who come to our events come to connect, learn, know more and do more business, effectively and safely.
The standards and practices that make up Informa AllSecure are designed to provide confidence that at every Informa event, we are striving to provide the highest standards of safety, hygiene, cleanliness and quality
How was Informa AllSecure developed?
Informa AllSecure is based on a set of event industry standards, called All Secure.
The All Secure industry standards were developed collaboratively by a group including industry associations UFI, AEO and SISO, event organisers Informa, Reed Exhibitions and Clarion, a range of event venues, suppliers and with input from health, government and local authorities.
Informa AllSecure is the way these industry-wide All Secure standards are being applied to Informa events
Can you guarantee my safety at an Informa AllSecure event?
No environment or space inside or outside of the home can ever be 100% safe.
At controlled event gatherings like Informa events and through Informa AllSecure, we have put in place a comprehensive range of enhanced standards that make the health and safety of everyone who attends a priority.
Through measures such as enhanced deep cleaning before, during and after events, non-contact registration, distancing and crowd management, and the deployment of screening and protective equipment, we are striving to provide the highest standards of safety, hygiene and cleanliness, and to ensure that following COVID-19, our customers, partners and colleagues can connect, learn, know more and do business effectively, safely and with confidence.
Will there be enough room to maintain social distancing?
We are adjusting our floor plan, including, for example, widening aisles and directing traffic in a single direction, to allow everyone to maintain physical distancing.
In conference and break-out areas, we are spacing chairs and tables accordingly.
Where queuing/lining up is anticipated, we will display signage to remind everyone to maintain the minimum physical distance.