October 15-17, 2025
Omni Nashville HotelNashville, TN Zack OatesFounder & CEO at OvationSpeaker
Profile
Zack Oates is an author, husband, father, entrepreneur, and hot tub aficionado (but not in that order, necessarily). He was voted Top 100 Entrepreneurs, rang the NASDAQ bell, won the world’s biggest business competition, and started 3 companies.
He received his MBA from BYU and did customer experience consulting for fortune 100 companies. He took his dating and customer experience consulting to start his current venture: Ovation. Ovation is The Actionable Guest Feedback Tool for restaurants where he serves as the Founder and CEO.
Agenda Sessions
The Guest Experience Playbook: Insights from Craveworthy Brands and Ovation
, 1:45pmView Session