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Crew Connect Global Conference & Exhibition

Georgia Dowdall
Global Crew Agency Network Manager at MSC Cruises


Georgia Dowdall is an accomplished professional with an extensive and illustrious career in the cruise industry, currently serving as the Global Crew Agency Network Manager at MSC Cruises. With her comprehensive expertise and unwavering commitment to excellence, Georgia is a driving force behind the recruitment and management of the cruise line's talented global crew.

In her role as Global Crew Agency Network Manager, Georgia plays a pivotal role in ensuring that MSC Cruises continues to set the standard for crew excellence in the industry. Her remarkable contributions are evident in her ability to forge and maintain strong relationships with crew agencies worldwide, guaranteeing the recruitment of top-tier talent to provide exceptional onboard experiences.

Georgia's journey with MSC Cruises began 7 years ago, during which she has consistently demonstrated her leadership acumen and her proficiency in managing diverse and multicultural teams. Her ability to source and select the best talent while upholding MSC Cruises' commitment to diversity, equality, and safety is a testament to her exceptional leadership skills.

A graduate of Bocconi University Georgia holds a Master’s Degree in Business, underpinning her professional experience with a solid academic foundation. She continues to expand her knowledge and skills by staying at the forefront of industry developments and trends, ensuring that MSC Cruises remains a leader in the global cruise market.

Beyond her professional achievements, Georgia is a passionate advocate for crew welfare and development. She is dedicated to providing crew members with opportunities for growth, training, and personal enrichment.

Georgia Dowdall's unwavering dedication to the cruise industry, her talent for crew management, and her commitment to promoting diversity and employee welfare make her an invaluable asset to MSC Cruises. Her leadership, industry expertise, and global perspective have solidified her as a key figure in the cruise industry, ensuring the continued success and excellence of MSC Cruises' crew operations.