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Seatrade Maritime Crew Connect Global Conference & Exhibition
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Gianelli Baltazar
Director of Customer Service at Brightwell Navigator
Speaker

Profile

Seasoned leader with over 20 years of experience in the contact center outsourcing industry, recognized for driving operational excellence and performance optimization. Expertise includes Program and Operations Management, Process Improvement, SLA governance, and Workforce Management. Holds a Bachelor of Science in Business Administration, major in Marketing Management.

Agenda Sessions

  • The Inclusion Advantage - enhancing crew safety, culture and performance on board

    , 16:05
    View Session

At this event

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Akanksha Batura Pai
Executive Director
Sinoda Shipping Agency Pte Ltd

See Gianelli at Seatrade Maritime Crew Connect Global Conference & Exhibition

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